Customer Vehicle Service Agent

SIXT USA
Queens, NY Full Time
POSTED ON 9/21/2023 CLOSED ON 9/30/2023

What are the responsibilities and job description for the Customer Vehicle Service Agent position at SIXT USA?

Job Description

Come Join the SIXT LaGuardia Airport Team. Customer Vehicle Service Agent $24.50/hr. Must have experience with Customer Service, Cleaning Company Cars.

General Duties and Responsibilities for Customer Service:

Welcome all customers as they arrive on the lot.

Ask about their experience with SIXT, recording feedback to improve future rental experience.

Make sure customers have all their personal belongings from the vehicle.

Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.

User proper statement to determine if vehicle is being returned with full tank of gas.

Advice and review rental charges, providing an accurate receipt to the customer.

Provide information regarding transportation to the airport terminal, if applicable.

Complete a service alert for any mechanical and/or body damage communicated by customers.

Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

Keep the lot organized for ease of access and traffic flow.

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