Southern Jersey Family Medical Centers, Inc. is seeking a talented Insurance Enrollment Navigator to step into our culturally diverse and fast-paced facility!
Summary: The Insurance Enrollment Navigator is responsible for outreach, education and enrollment for currently uninsured, underserved and hard-to-reach-patient populations and to inform them and assist with the enrollment process through the ACA.
POSITION DUTIES/RESPONSIBILITIES:
The Insurance Enrollment Navigator will provide outreach and education will include information regarding the ACA as it relates to the Marketplace.
Responsible for End-to-end Assistance- Help with completing the application and understanding eligibility rules, selecting a QHP and understanding how to compare plans, enrolling in the QHP and understanding the need to pay premiums, and resolving any remaining issues such as needing providing documentation to maintain eligibility or any enrollment issues with the health insurance companies.
Contact patients and/or specialist as needed for missing reports.
Update demographics pertaining to address and telephone number as needed.
Provide patients with existing copies of lost or misplaced orders upon request.
Assist with compliance projects upon request.
Routinely review provider patient panels supplied by the various insurance plans to identify patients who have not presented for services.
Assist patients and families in navigating the complex healthcare system.
Attend all mandatory meetings and trainings.
Other duties as assigned or as needed to support organizational goals
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