What are the responsibilities and job description for the IT Help Desk Support position at SkipperBud's?
SkipperBud's is the Midwest's largest marine dealership. In business for more than 60 years, we have 26 sales, service, storage and marina operations strategically placed throughout the Great Lakes and West Coast.
We have an immediate opening for an IT Help Desk position with primary responsibility for Tier 1 first response to incoming calls and electronic communications for a multi-store centrally connected set of retail stores in the marine industry. Current environment is running Windows Servers on a Nutanix core, MS Office, Dockmaster DMS, JBase, delivered centrally over Citrix Published Application via SDWan and/or VPN Cisco network. Comfort in any or all of the aforementioned programs/systesm is a definite plus. We will train the right candidate. SkipperBud's corporate office is located conveniently off of I94 and on the IL/WI border.
This position is full time and year round with full benefits.
COMPANY BENEFITS:
Health Ins, Dental Ins, Vision Ins, Life Ins, Long Term & Short Term Disability Ins, Flexible Spending Account, 401K with company match and Paid Time Off.
Pay/Compensation is commensurate with experience.
Serious candidates should apply by submitting a resume with cover letter including Education, Employment history and salary expectations.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Winthrop Harbor, IL 60096: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
