What are the responsibilities and job description for the CSA 1/Driver position at Skylls Solutions?
he Customer Service Associate (CSA) / Driver will play an essential role in delivering nuclear pharmacy products and services to and from the company's clients consisting of hospitals, physician's offices, community medical centers and other hospital and medical facilities.
Pharmacy hours are 3am - 2:30pm
Responsibilities and Duties:
- Ensures the timely delivery of nuclear pharmacy products to predetermined customers on specific routes while meeting internal schedule and quality standards. Follow map/directions to locate delivery locations efficiently.
- Package and ship medical doses from the pharmacy
- Unloads products as per client specifications while providing excellent customer service.
- Acts as a customer service liaison for the company, including treating all internal and external customers with respect, listening to and assisting in resolving customer complaints. Informs management of complaints or requests in a timely manner.
- Accepts returns from clients where applicable. Breaks down delivery cases, disposes of radioactive materials and sanitizes lead pigs.
- Completes appropriate paperwork for deliveries and returns.
- Maintains the cleanliness and appearance of the inside and outside of delivery vehicles and facility. Assists with the stocking of products and supplies throughout Facility as well as tracking inventory. Notifies Pharmacy Manager when products or supplies are low, need to be re-ordered or replaced.
- Performs routine safety checks on vehicles and pre-trip vehicle inspections according to company guidelines. Immediately reports all vehicle maintenance issues or malfunctions to Pharmacy Manager.
- Follows Standard Operating Procedures while safely carrying out the responsibilities of position. Complies with all company safety standards, and all federal, state and local laws.
- Obtains required DOT training and certification (provided by pharmacy)
- Perform quality control on certain pharmacy products
- Performs other related duties as assigned by Pharmacy Manager.
Minimum Job Requirements:
- High school diploma or equivalent with valid driver's license required.
- Must have and maintain clean driving record.
- Must have ability to efficiently plan routes and exhibit proper driving etiquette.
- Must have the ability to drive in all types of weather and road conditions safely.
- Ability to work a variety of schedules including early mornings, days, nights, holidays, weekends, overtime, and on-call as needed.
- Must possess excellent critical-thinking, interpersonal communication and customer service skills. As well as good judgement and self-discipline.
- Prior driving, delivery and/or customer service experience preferred.
- Ability to lift up to 70 pounds
Job Type: Full-time
Salary: $17.26 - $20.79 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- Pharmacy hours are 3am - 2:30pm
- Candidate Email:--
Experience:
- CSA 1/Driver: 3 years (Required)
Work Location: In person
Salary : $17 - $21