Supervisor

Job Title: Supervisor

Job Purpose

SkyWheel Attractions is seeking a dependable, team-oriented individual with high energy and a passion for delivering excellent guest service. Qualified candidates will be responsible delivering the highest level of customer service to all guests. This candidate must be willing to work a flexible schedule in a fast-paced environment. SkyWheel Attractions is open 7 days a week. Position requires weekend and holiday availability.

Duties and Responsibilities

Includes, but not limited to:

• Remain alert at all times ensuring a safe loading platform
• Ensure no unauthorized personnel enter the platform area while the wheel is in operation
• Provide the highest level of service while greeting the guests as they enter and exit the platform
• Provide safety instructions and answer any questions while loading the passengers into the gondolas
• Engage and entertain guests from the platform during their flight
• Ensure compliance with all safety policies, procedures and practices
• Assist in preopening and closing procedures
• Assist in performance of the wheel safety inspection checks
• Ensure proper behavior and attitude of guests and ask for assistance from a supervisor, manager or security when needed
• Ensure a smoke free facility
• Attend all scheduled training
• Understand and be knowledge to work all other functions of the attraction including ticket sales, operator and photo attendant
• Other duties as assigned

Qualifications

Qualifications include but are not limited to:

• Must have a great outgoing personality
• Must be energetic, courteous, professional and have the ability to speak to people
• Must be willing to work a flexible schedule and work in a fast-paced environment
• Must be able to work professionally and coordinate with all members of the SkyWheel team, vendors, on site venue partners and guests.
• Must be able to stand for long periods of time and work in a variety of conditions including heat, cold and rain
• Must be able to perform the essential functions of the job with or without supervision
• Must be willing to work nights, weekends and holidays
• Acceptable pre-employment drug screen and background check
• Experience in the amusement/theme park or high-volume tourist-based entertainment venue is beneficial.