Slimetender

ABOUT SLOOMOO INSTITUTE

Sloomoo Institute is a rapidly growing interactive experience based on slime and ASMR. We are an art-inspired, immersive haven of color, design and play. Launched in NYC in the fall of 2019, Sloomoo Institute has been an enormous success, attracting hundreds of thousands of guests and billions of media impressions. Even more, slime play is known to support stress relief as much as it does your imagination! Driven by a mission to provide reprieve from the chaos of the world, the brand has close ties to mental health non-profits and a dedication to inclusion and supporting neurodiversity through our experience and our workforce.

The Slimetender is the most critical role to the venue and plays a leading role in the daily operation and management of Sloomoo Institute creating an inclusive culture and a warm welcome for our guests, volunteers and team members. As a slimetender you will be trained on multiple stations and will “own” each station as necessary. You will bring a positive and empowering attitude to the team, and your motivating approach will ensure delivery to a high standard across the site. You will be able to work with a diverse group of slimetenders and demonstrate leadership, flexibility and a proactive and diplomatic approach to problem-solving and the overall guest experience..

Job Description: Slimetender
Reporting to: Manager on Duty
Direct Reports: None

Skills that are required for this position:

• A fun loving, outgoing individual

• Fluency in reading, writing and speaking English (proficiency in other languages a plus but not required)

• Ability to work a consistent schedule including weekends, evenings and holidays.

• This position requires prolonged periods of standing, walking, repetitive motions, arm waving, bending, kneeling and climbing, at times while wearing a costume or uniform.

• All applicants must be able to lift up to 50 lbs.

• All candidates should have reliable transportation to service site.

• All qualified candidates are required to pass a criminal background check.

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Expected experience and characteristics:

• High energy, bubbly, people-loving personality

• Passionate about working with families/children

• Fearlessness in front of a group (kids & adults)

• High school diploma preferred

• Great guest service attitude

• Ability to manage and diffuse difficult situations

• Strong attention to detail

• Ability and/or comfort to work in large-group environments with multiple staff and up to several dozen guests at a time.

• Public speaking comfort and experience required.

• At least 6 months of previous professional experience in the guest service, entertainment/events, theme park, hotel, amusement park or hospitality industry preferred

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Slimetender Job Description:

• HAVE FUN!

• Ensure the policies & procedures of each experience is operating to standard, enabling guests to move efficiently through each experience and have a GREAT time while doing so.

• Scan and redeem tickets within the experience, keeping account for room capacity and guest flow.

• Enthusiastically host & operate various attractions within Sloomoo Institute, including games, experiences, photo ops, and challenges, all while serving as a personable, approachable, positive personality for all guests at all times.

• Occasional upkeep/cleaning of experience-specific props attractions in alignment with design team specifications, reporting any deficiencies to relevant managers.

• Provide world class guest service to our guests, facilitating guest feedback and concerns to management as necessary.

• Maintain brand integrity throughout the experience as well as outside Sloomoo

• Identify, report and log any damage or repairs.

Success in this Role Looks Like…

• Delivering high-level experiences by engaging with guests.

• Being an ambassador of the Sloomoo Brand throughout the site.

• Ensure that safety is the top priority at the institute.

• Always smiling and delivering excellent guest service at all times.

• Support team members as necessary

• You’re having FUN!

Job Type: Full Time (Hourly), Part Time (up to 29 hours/week), Seasonal

Inclusivity Commitment: *
*Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.
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Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Atlanta, GA 30319: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location