Service technician

Smart Care
San Francisco, CA Full Time
POSTED ON 4/30/2024 CLOSED ON 5/11/2024

What are the responsibilities and job description for the Service technician position at Smart Care?

Commercial Kitchen Service Technician

Sign-On Bonus and up tp 3 weeks PTO!

What’s in it For You :

On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training at our National Training Kitchen.

Professional CFESA certifications with the potential for advancement.

  • Receive a company service vehicle, fuel card, tablet and cell phone for business use
  • Market-leading benefits program including 401k and paid time off
  • Take charge of your career through growth opportunities including advanced technician and management positions

What You Will Do :

  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Communicate with manufacturers as needed to help with diagnoses and parts identification
  • Consult with the Technical Assistance Group for technical support while onsite
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy
  • Promote and recommend other services provided by Smart Care to customers when needed
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
  • Follow safe work practices and accident prevention procedures
  • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
  • Maintain productivity levels in accordance with company standards

Physical Requirements :

  • Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
  • Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
  • Ability to work on ladders, roofs, and other high places

Minimum Qualifications :

  • High School diploma or equivalent
  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Valid driver’s license and acceptable motor vehicle record
  • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
  • Availability for occasional overnight travel as assigned
  • Immigration sponsorship not provided for this role

Preferred Qualifications :

  • Relevant technical training, licenses, and / or certifications (i.e. EPA, CFESA)
  • Commercial refrigeration and / or commercial cooking equipment repair experience
  • Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

As a Technician you will be at the heart of our operations by diagnosing, repairing, and providing planned maintenance on a broad range of cooking, refrigeration, and dishwashing equipment.

Your work makes you a valuable partner to our customers by helping them improve their food service operations, equipment uptime, and overall profitability.

Smart Care’s industry leading technical training, mobile-technologies, and technical support provide the opportunity for you to rapidly expand your expertise and grow your career in this dynamic industry.

If you’re ready for a new and exciting challenge, it’s time to get smart with Smart Care!

Last updated : 2024-04-30

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