What are the responsibilities and job description for the VP of Operations position at Smart Search?
The Vice President, Sales Operations supports the Chief Executive Officer (CEO), Chief Financial Officer (CFO) and their respective leadership teams to create a clear, compelling go-to-market strategy and builds the operations teams to support that strategy. Specifically, this person will lead teams responsible for operations across sales, manufacturing and professional services. The ideal candidate thrives in a fast-paced culture that values strategic communication, teamwork and results. This position requires strong analytical, organizational and problem solving skills as well as the ability to communicate and work with executive management. He/she will develop an excellent communication framework and partnership across the teams, organizational functions and executive leaders while guiding and influencing larger, cross-divisional teams outside of his/her direct span of control in order to achieve company strategic and operational initiatives. This position will establish new processes/refine current ones and create monthly content for executive presentations and board reporting. Finally, this person will create and maintain Sales Department policies, procedures, training manuals, and sales-related resource material.
Key Responsibilities
- Develop a data-driven, probability weighted bookings forecast for the business
- Drive continual improvements in our bookings forecast and pipeline management processes in conjunction with the CMO org
- Maintain regular check-ins with Sales Managers/Sales Reps and others who contribute to pipeline and opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving
- Boost sales productivity by refining customer segmentation/territory management, simplifying the sales process and identifying pain points at every stage of the sales funnel
- Track and analyze KPIs for growth, win/loss rates, upsells, renewals, quota attainment and identify individual performance areas for improvement
- Manage sales contracts, track customers and coordinate cross-functional activities across departments
- Collaborate with Product on different pricing scenarios for new product launches
- Ability to size up report on opportunities and identify go to market strategies
- Execute strategic projects to enable growth
- Collaborate with Sales leadership, Legal and Accounting to enter new Sales markets
- Codify existing post-sales activities and research potential opportunities to increase efficiency via new systems, tools (including CRM, CPQ systems), and/or processes
Requirements:
- Bachelor’s degree in marketing, business administration or a relevant field.
- Experience in Manufacturing including Inventory, supply chain, equipment etc.
- A minimum of 5 years experience in a similar role.
- In-depth knowledge of managing techniques and best practices.
- Capacity to manage various projects and work to tight deadlines.
- Excellent negotiation and leadership skills.
- Outstanding written and verbal communication skills.
- Experience in CBD or alternative medicine sales is a plus
Pay, Benefits, and More:
To attract and retain top talent we offer competitive compensation. Employees are eligible for multiple benefits including low deductible medical, dental, vision, disability insurance, life insurance with premiums covered 100% by us. We also offer 9 paid holidays, paid vacation and sick time, and a 401(K) with a generous company contribution.
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Job Type: Full-time
Pay: $150,000.00 - $160,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Education:
- Bachelor's (Preferred)
Experience:
- Manufacturing: 5 years (Preferred)
- Operations: 5 years (Preferred)
Work Location: One location