What are the responsibilities and job description for the Assistant Customer Service Manager position at Smart Solutions?
Our firm is immediately seeking an Assistant Customer Service Manager to spearhead business development in the local market for our flourishing client base. This role offers a clear growth trajectory facilitated by comprehensive training that encompasses all facets of our promotional marketing strategies.
Our dedicated management staff will support your development in the following areas:
- Customer Relations: Situational simulations will be exhibited by our team members to prepare you to be efficient in your communication with potential customers. This aspect of training also includes psychological trends seen in customers, effective prospecting, and product presentations.
- Product Knowledge: We will provide you with an in depth education on our clients and the messages they trust us to convey. You will learn the qualities and values of their products so you can relay them to various customers in a way that’s relatable to them. Your role will be to adapt your introduction of these products to perceived customer preferences to increase the odds of not only a purchase; but a returning customer.
- Management: Our projected growth this year sparks the necessity of developing professionals with raw talent into trusted advisors of the future. Our regimented training program will arm you with tools to train and develop others while evolving into a leader in our firm.
Minimum Requirements:
- Eligible to work in the U.S. without sponsorship
- Ability to pass a Background Check
- Reliable transportation for minimal travel
- Professional image
Preferred Qualifications:
- 1 - 3 years of sales and/or customer service experience
- Approachable, extroverted, and socially adept
- Incomparable work ethic and self discipline
- Strong time management skills
- Excels in a fast paced, energetic environment
Salary: $36,500.00 to $54,600.00 /year
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