What are the responsibilities and job description for the Head Manager position at SNIPES?

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

It’s an exciting time to be part of our growing retail company, with US headquarters in Philadelphia, PA. SNIPES is a global sneaker and streetwear retailer with almost 400 doors in Europe and 300 doors in the US. Key brands include Nike, Jordan, Adidas, Timberland and UGGs. Our mission is to move street culture forward through our communities.

To achieve this mission, we operate as an “entertainment company with a little bit of retail”. Our customer journey starts in our communities where we support, empower, and celebrate in order to earn the right to do business there. We are deeply engrained in our neighborhoods and work with many local partners to provide experiences and tell our stories – be it at food drives, music festivals, skate tournaments, dance contests, basketball games, or in one of our 700 state-of-the-art doors. To ensure our stories have reach, we also regularly work with global partners such as our Chief Creative Office DJ Khaled, Snoop Dogg, Rick Ross, or brands such as Sony PlayStation and Sprite.

We entered the US market in 2019 through two acquisitions and have been extremely well-received by our communities, customers, and brand partners. We completed our third acquisition at the end of 2021, and in March 2022 acquired a fourth company in the US. We are geared up to invest more in our communities, our brand, and points of sale to unlock further growth across the US.

Overview

Responsible for managing all aspects of store operations within their home store to ensure the achievement of multifaceted functional objectives

Responsibilities

Communicate the stores operational goals and directives to maximize the store teams contributions towards meeting the sales plan
Complete schedules, operational tasks, visual merchandising and follow processes within specified timelines
Ensure the payroll budget is met without compromising our customers’ expectations
Partner with District Manager and/or Human Resources on associate relations issues, which may include situations where termination may be warranted
Actively participate in meetings, on conference calls and others to inspire ideas, foster innovative thinking, identify opportunities and business observations, communicate best practices and determine solutions through open and honest dialogue
Responsible for building a strong team that delivers sales and profit results
Provide honest and effective leadership with integrity that builds a performance-driven culture
Motivate team performance to drive sales by providing effective, timely feedback and evaluations on their specific productivity goals and performance
Identify the development needs of the individuals/team and trains to the knowledge and skills required. Maintain further development through ongoing and consistent coaching
Recognize desired behaviors and deals effectively with poor performance situations through coaching to win with constructive and developmental feedback
Identify succession opportunities with Associates who demonstrate the ability and willingness to progress and works with them to develop their capabilities towards next level advancement

Key Partners

Store Management
Human Resources
District Manager
Store Operations Manager

Qualifications

High School Diploma or equivalent
College preferred
4 years of experience in retail
3 years in retail management
Strong drive for results
Proven competent performance in the job
Candidate will be required to stand for long periods of time throughout their shift.
Lifting between 15-30 pounds.

Skills

Coaching and developing
Strong leadership skills
Analytical thinking
Communications and organizational skills

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