What are the responsibilities and job description for the Medical Front Office Assistant position at SoCal Medical Center?
Medical Front Office Assistant
If you are a people person who wants to help patients feel welcome while supporting the success of a medical office, then the medical front office assistant is the job for you. A medical front office assistant is responsible for being the first point of contact as patients come in to an office. They greet patients, collect their information, answer any questions, schedule appointments, and verify insurance information. Organized and efficient, they also oversee and execute everyday administrative tasks to ensure that the medical office runs smoothly and successfully.
Job Responsibilities: -
- Answer phone calls, e-mails, and in-person inquiries.
- Communicate with patients to set up and schedule optimal appointment time.
- Gather and track medical information from patients.
- Organize and input data into electronic health records.
- Inquire and process patient's health6 insurance.
- Support office with administrative and secretarial tasks.
- Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished.
- Understanding and maintain HIPPA regulations.
Skills & Qualifications: -
- Must be proficient in Spanish Language.
- A good listener, attentive and willing to get trained.
- Stronginterpersonal,time management, and organizational skills.
- -Excellent verbal and written communication skills.
- Efficient problem silver.
- Strong knowledge of medical language and health insurance plans.
- A high school diploma or GED.
- Previous medical office or receptionist experience.
- Experience with computer programs, such as Microsoft office.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Simi Valley, CA 93065: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
Salary : $16 - $18