Food Operations Manager 1

Unit Description

Sodexo is committed to providing working conditions and client services that are safe and healthy and will follow all applicable COVID-19 prevention measures, including state/local or client-mandated mask, testing and/or vaccine requirements.

Use your leadership and creativity skills to make an impact on the people we serve!

Sodexo is currently seeking a dynamic Food Operations Manager 1/Dining Room Manager to join our Food Service Team at The Towers of Laguna Woods Village in Laguna Woods, California. This position will report directly to the General Manager and be responsible for the execution of day to day dining room operations and catering for resident dining at this outstanding community.

The successful candidate will:

• provide hands on leadership and direction for 25 employees in the front of the house dining and catering operations;
• be tasked with employee scheduling, payroll and other employee relations responsibilities;
• lead, direct and train employees to continually improve performance and customer satisfaction;
• manage all dining events with enthusiasm while providing hands-on guidance during resident and client functions in order to produce outstanding dining experiences;
• drive resident satisfaction through offering superior service.

Is this opportunity right for you? We are looking for candidates who:

• have experience with food service operations in a restaurant, hotel, resort or senior living environment;
• are experienced in supervising a food service team and have exceptional human resource and supervisory/management/training skillset;
• have a background in catering, including menu planning, event set up, and food presentation;
• are able to effectively communicate to multiple audiences and develop strong relationships with customers at all levels; 
• can multitask and have proven effectiveness in a fast paced environment.
• possess a strong understanding of forecasting, food cost management, purchasing, inventory and labor management concepts;
• have excellent computer skills as well as exceptional organizational and customer services skills;
• are Servsafe certified as well as working knowledge of HACCP and experience with Health and Safety audits.  

Learn more about Laguna Woods

At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits

Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.Key Duties- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 years Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.