What are the responsibilities and job description for the Food Operations Manager 2 position at Sodexo?
Sodexo is seeking an experienced Food Operations Manager 2 to join our food services team at HCA Houston Healthcare Mainland located in Texas City, TX. HCA Houston Healthcare Mainland is a community hospital located in Texas City near Galveston. The hospital has a long-standing relationship with the local communities and is active in many of their events.
The Operations Manager will support the Patient Experience program and ensure service levels are consistently at or above the 60th percentile rank per Press Ganey's Quality of the Food Score.The ideal candidate will be an experienced food service leader who will support the Food and Nutrition department by overseeing the Retail and Patient Dining programs ensuring food qualtiy and compliance.
If you're looking to grow your foodservice career and have experience working in a healthcare setting, please apply today!
Hospital Corporation of America (HCA), the largest for-profit healthcare provider in the US, offers a unique career opportunity for you to partner within and join our growing nationwide HCA portfolio of business. We are looking for individuals with the ability to manage labor efficiently and a proven track record of driving patient satisfaction
The successful candidate will:
- have oversight of day-to-day operations;
- successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff;
- deliver high quality food services including retail, catering and patient meal management operations;
- achieve company and client financial targets and goals;
- develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)
- develop strategic plans;
- ensure HACCP, regulatory and standards compliance;
- have daily interaction with patients, their families and clinical team to ensure patient satisfaction;
- create a positive environment; and/or
- ensure Sodexo standards are met.
Learn more about Sodexo’s Benefits
Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
Key Duties
- Establishes a safe work environment
- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention
- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met
- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
- Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies
Qualifications & Requirements:
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.