Food Operations Manager 3

Unit Description

Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you.

Sodexo is seeking a Food Operations Manager 3 for Lawrence Memorial, a not-for-profit, 308-bed general, acute care, private hospital located in New London, CT. Sodexo provides a room service dining program for an average 800 meals per day, a main cafeteria with entree, pizza, grill, salad and grab and go options as well as a "We Proudly Serve" Starbucks location on the ground floor. The Food Operations Manager at this location will be responsible for managing a team of approximately 20 employees, promoting the day to day retail services, all while supporting our amazing patient food service operation. 

The successful candidate will:

• have oversight of day-to-day operations;
• deliver high quality food service;
• provide employee training and development; 
• develop and maintain client and customer relationships;
• assist in the development and implementation of strategic/marketing plans; and
• create a positive working environment.
• provides direction for patient meal services at patient care units to ensure client satisfaction and retention

Is this opportunity right for you? We are looking for candidates who: 

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; 
• have culinary production experience and a strong background in safety and sanitation compliance; 
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; 
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed

Click here to learn more about Lawrence Memorial Hospital

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Employees who work at this location are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.  

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties- Establishes a safe work environment

- Assumes General Manager’s (GM) responsibilities and authority in their absence

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.