Maximo Quality Assurance & Operational Excellence Team

Sodexo
Gaithersburg, MD Full Time
POSTED ON 7/21/2022 CLOSED ON 9/22/2022

What are the responsibilities and job description for the Maximo Quality Assurance & Operational Excellence Team position at Sodexo?

Unit Description:

As a natural problem-solver, you thrive on challenges. You’re also an expert at implementing solutions.


Sodexo is seeking a Maximo Quality Assurance and Operational Excellence Team Member to join our Maximo Operation Deployment segment. This will be a virtual position with minimal travel. The ideal candidate will have a strong understanding of Quality and Operational Excellence.

The successful candidate will conduct Quality Reviews on client’s usage of Maximo to support Regional Governance, Quality initiatives, and Operational improvement strategy. Strong Background in data management, Lean or Six Sigma process and functional experience.

Key Responsibilities:

  • Provide expertise in the support of generating Service Operations business processes to support segment leadership and site teams by optimizing workflow to maximize data capture for asset life cycle management, data integrity, labor management and materials tracking and cost capture.
  • Support segment leadership by increasing quality of services and customer experience to continuously improve client partnerships
  • provide regularly scheduled auditing of system operations for reporting negative trending and to supply tools and resources that promote continuous improvement.
  • Support Operations team in bolstering client relationships through custom configuration of Maximo and FM Information Systems in alignment and in support of the Asset Management Framework.
  • Driving the implementation of Maximo CMMS and other FM Information Systems that gain efficiencies and productivity as relates to asset management and FM strategy.
  • Address end user problems that appear to arise from use of the data networks by scheduling and providing appropriate level of support required to resolve the problem.
  • Retrieve, analyze data, and develop reports from Computerized Maintenance Management System

The candidate we seek will possess the following:

  • Bachelor's degree or equivalent in Science, Engineering, Quality, IT, or similar field
  • 3 years Maximo CMMS expeirence
  • Development and application of data management systems – 5 years
  • Project management – 3 years
  • Strong Microsoft Office Skills
  • Advanced Excel Skills required
  • Operational Experience (preferred not required) – 3 years

At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, access to our employee assistance program, and other discounts. Click here for more information about Sodexo’s Benefits.

Not the job for you?
At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.

Working for Sodexo:
How far will your ambition, talent, and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring, and career growth opportunities.

Compensation $70,000-$95,000 based on geography and experience.

#LIRemote
Position Summary:
Responsible for the development, implementation, and sustainability of the Quality Assurance program for FM Service Operations Maximo Computerized Maintenance Management (CMMS) System and other FM Information Systems. Supports segment leadership and on-site teams through system auditing to ensure the delivery of operational excellence. Provides deployment support of CMMS and other FM Information systems supporting Asset Management Framework and Maintenance Management Systems by analyzing client strategy.
Qualifications & Requirements:
Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Functional Experience - 3 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
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