What are the responsibilities and job description for the Retail Food Manager 3 position at Sodexo?
Unit Description
Do you enjoy a high energy, fast paced environment?
The Retail Food Manager 3 is located at SSM Health St. Mary's Hospital in Madison, WI.
Restaurant and food service managers who desire a more stable career in a growing industry with better work life balance are encouraged to apply!
Perks include:
- Comprehensive benefits that start day 1 of hire
- No late night shifts
- 3 weeks paid vacation your first year
- Tuition reimbursement and growth opportunities
The successful candidate will:
- create and deliver innovative and enriching cafe experiences for patients, family and staff daily;
- deliver high quality food service;
- mentor, develop, and retain frontline staff;
- develop and maintain client and customer relationships;
- directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources;
- manages cash handling protocols & control procedures according to Sodexo policies;
Is this opportunity right for you? We are looking for candidates who:
- have a background in food service or culinary management;
- proven ability to mentor, train, and coach frontline employees;
- can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
Learn more about SSM Health St. Mary's Hospital by clicking HERE
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
What We Offer
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position Summary
Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.Key Duties- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.- Manages cash handling protocols & control procedures according to Sodexo policies.- Maintains client satisfaction for food quality & customer service.- Accountable for the execution of service quality by maintaining the highest level of delivery. - Supervises day-to-day work activities of food service workers, supervisors & managers.
Qualifications & Requirements
Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 years Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Salary : $45,000 - $67,870