SysOps Administrator

At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the resources and diversity of a global firm. We value those who are passionate about excellence, innovation, integrity, inclusivity, and collaboration. Together we can achieve great things. Success at SOM Means Ideas: Our highest aspirations go beyond known solutions and models. We are constantly innovating and attempting to bring new approaches, solutions and processes to our work. Knowledge: We are not expected to know everything, but rather to passionately pursue answers. It is vital that we listen intently and are proactive about learning, integrating new skills and deepening our knowledge. Deliverables: We strive for excellence in the concept, quality, and delivery of our work. Individual: We believe in the individual and the wealth of attributes, skills, and knowledge that a person can develop and contribute. Team: Our design ethos is founded on the principle of interdisciplinary integration. We foster a positive team culture in which everyone collaborates openly towards common goals. We proactively reconcile the goals and priorities of SOM and clients while fostering opportunities for design and technical excellence in alignment with the firm’s ethos. Firm: We believe in a meritocracy of ideas. We are a collective that looks to everyone to actively contribute to the design discourse in the office. Systems Administrator The Cloud SysOps, Systems Administrator is to facilitate a cloud first approach to infrastructure management within the firm while continuing to maintain data centers throughout the globe. The individual will be pivotal in forming the basis of what will be a growing number of SysOps and cloud focussed members within the Office of Technology. This role will also be responsible for troubleshooting servers and services both on prem and in the cloud and will require solid Systems Administration skills, with the ability to grow into the SysOps role simultaneously. Position Responsibilities Administer cloud services and systems, primarily Windows, secondarily Linux and other systems. Troubleshoot cloud resources and assist with troubleshooting cloud-dependent services as needed. Manage on premises hardware consisting of small data centers both internationally and domestically consisting of VMWare Hosts, physical servers, Cisco networking, and Sophos Firewalls. Provision, configure, monitor and maintain requested services and security access primarily using the firm's standard automation tools as well as web-based management consoles, and scripts where necessary. Implement, maintain and test backups and disaster recovery of on-premise systems and cloud services/resources. Produce and maintain documentation and records relevant to the areas of responsibility. Maintain proficiency in server administration, cloud system administration. Project Management skills a plus, a desire to oversee projects to completion with quality results, identifying and engaging stakeholders, communicating all facets of the project Responsible for implementation and uptime of highly scalable infrastructure running on AWS. Assist with all strategic design, planning and implementation - hardware, software, support and maintenance. Provide day-to-day support for all systems components including monitoring, troubleshooting, implementation and device lifecycle management included but not limited to all WAN and LAN routing and switching, Wireless Access Infrastructure, and firewall configuration and management Act as an escalation resource for other members of the support team Required Skills: Minimum 7 years of industry experience. Strong System Administration background. Experience with multiple circuit providers (including international if possible) and services (Ethernet, MPLS, VPN, NAT, etc.) a plus. Provide enterprise-level expertise to diagnose and troubleshoot software and hardware problems and assist others within the organization Experience with High Availability (HA) and Disaster Recovery (DR) planning and implementation. Outstanding collaboration and communication skills. Ability to effectively configure, manage and monitor system services on premises and AWS. Sense of ownership and responsibility. Understanding of data center design. Strong collaboration and communication skills working in a fully distributed team. Knowledge of configuration management systems. Experience with server-side automation scripting. Understanding of cloud principles and tools a plus Cisco networking equipment, Sophos firewalls a plus. Are you ready to join a team of creative professionals working on transformational projects around the world? Take advantage of this exciting opportunity to build a better future with SOM. Our Benefits: Health and Wellness: Medical, dental, vision, disability, and life & accident insurance Savings: 401K matching, pre-tax spending accounts, and employee discount programs Work/Life Balance: Hybrid/Flexible schedules, paid family leave, paid vacation, backup child and elder care, and an employee assistance program Professional Development: Reimbursement for professional licenses, associated renewals, and exam fees as well as specialized in-house career development Compensation for this role is based upon experience, qualifications, location, and education and typically ranges from $110,000 to $135,000. Our Culture: Our creative, interdisciplinary teams work like small, dynamic studios, with all the resources and diversity of a global firm. Here, you’ll collaborate with industry experts on some of the most exciting and transformative architecture, engineering, and planning projects in the world. We believe an inclusive environment improves our teams, our firm, and our communities and are passionate about Diversity, Equity, and Inclusion. Our DEI Action Plan was created to bring meaningful change to our profession, starting with our own culture and practices. We are proud to be an equal opportunity and affirmative action employer. Visit this page to learn more about SOM's employment policy as well as additional information such as a privacy notice for California residents and how to apply offline. For more about SOM: www.som.com SOM consists of a diverse, interdisciplinary group of architects, engineers, planners, interior designers, and more. We hire talented people who are passionate about design and offer a rewarding career experience.

Salary : $110,000 - $135,000