What are the responsibilities and job description for the General Manager position at Sommselect?
General Manager
About SommSelect
SommSelect is a rapidly-growing, artisanal online wine retailer founded in 2014. Designed to bring the sommelier experience home, every bottle we offer is handpicked by our team of world-class sommeliers. We travel the world to find exceptional wine for our customers, with an emphasis on smaller, sustainable producers, and wine that over-delivers in quality for its price. With curated daily offers, monthly wine clubs, an ever-evolving online store, and private client services, we offer a range of ways for curious drinkers to discover wines they'll love. Come join our expanding, entrepreneurial team of passionate wine professionals in Sonoma, California!
Position Description
SommSelect is in search of an experienced General Manager to run day-to-day operations for our established e-retail brand. We are an 8-year-old growing company that sources small-production wine from around the globe and offers it to customers through four sales channels: daily curated offers, monthly subscriptions featuring multi-bottle selections, fine and rare private concierge sales, and an on-line store.
Our ideal candidate has prior experience running all day-to-day business operations and demonstrated achievement growing both the top and bottom line of a mid-size business. Candidate experience must include:
· A commitment to promoting a culture grounded in integrity, transparency, and teamwork.
· Demonstrated team building and matching talent to task.
· Strong operating background with experience in financial management, human resources, sales, and operations. Wine industry experience is a plus but not mandatory.
· Procurement, logistics, warehousing, and fulfillment experience is desired, as it is foundational to delivering an amazing customer experience.
Position Description
SommSelect leverages an external Executive team for Marketing, Financial, and Technology strategy. The Executive team, together with the General Manager, work together to execute the business strategy with a team of 20 associates.
General Manager Responsibilities
The General Manager is a polished well-spoken ambassador for the SommSelect brand. He or she is responsible for all aspects of operations for the day-to-day business including overseeing hiring and management of first-line managers, setting goals and objectives for the team, and ensuring that departments are delivering quality work products, as well as:
· Ensuring each department has established performance goals aligned with the business strategy, financial objectives, and each other.
· Ensuring the business has sufficient policies, processes, procedures, and controls to deliver a high-quality customer experience while complying with governing regulations (i.e. tax collection, alcohol, GAAP, OSHA).
· Managing the playbook of key business improvement initiatives ensuring visibility of progress and risks are up to date with accurate information.
· Lead regular meetings with both staff and the Executive team to review performance and course correct as needed.
· Play a pivotal role in sales efforts to ensure financial targets are met or exceeded.
Candidate Attributes and Qualifications
· Candidate must have 6 years in a General Manager role or similar.
· Candidate must be able to demonstrate excellent leadership qualities, communication skills, expectation setting and above average team performance and outcomes.
· Candidate must have a bachelor’s degree minimum, preferably in a business-related field.
· Candidate must be comfortable with financial factors including budgeting, P&L’s, cash flow statements, and balance sheets.
Job Type: Full-time
Pay: From $140,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Supplemental pay types:
- Bonus pay
Education:
- Bachelor's (Preferred)
Experience:
- Operations management: 6 years (Required)
Work Location: One location
Salary : $140,000