Account Manager

Company Summary 

Irby was a pioneer in the early days of the electrical business. Founded in 1926, we continue to be an industry leader in providing products and solutions used in all industrial automation assembly, manufacturing, and commercial & contractor applications.

Irby Electric continues to be one of the largest electrical distribution companies in the southeastern region of the United States, with a geographical footprint of 27 branches, spanning 7 states, composed of over 400 highly dedicated associates.  Our business has experienced incredible growth in recent years due to our focused business strategy, digital transformation, and customer-focused solutions.  As an operating company of the Sonepar USA family, we unite with a group of the finest locally managed electrical and industrial distributors throughout the United States.  Sonepar is the world leader in electrical distribution.

Job Summary

Sells products, solutions, and services related to business and industrial establishments or individuals at the sales office, store, showroom, or customer's place of business by performing the following duties.

Essential Duties & Responsibilities

• Prospects for new accounts within a specified geographical territory. Serves as an example of positive representation of the company while in travel situations on company expense and in company vehicles, adhering to principles of good etiquette, safety practices and good citizenship.
• Increase business by generating sales to new customers and by selling additional products, solutions, or services to existing customers
• Establishes and maintains customer relationships. Learn and evaluates customer operations to aid in identifying customer objectives, requirements, and preferences.
• Displays or demonstrates product, using samples or catalog, and emphasizes saleable features. Be familiar with products sold in your department/branch by use, vendor, and location in the warehouse, catalog number and reference materials, and special or unique selling points of products being sold. 
• Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules. Investigates and resolves customer problems with deliveries. Assist in collections of accounts and be knowledgeable concerning credit status and procedures with customer.
• Prepares reports of business transactions and keeps careful, accurate and daily records of expense accounts to be reimbursed by the company and submitted in a timely manner.
• Develops relationships with key vendors in assigned electrical markets.
• Promotes and features key vendor products through joint sales calls and promotions.
• Markets and sells products and/or services for an organization. Develops relationships with new and existing customers and provides information to maximize sales volume. Usually requires experience in sales and thorough knowledge of the organization's products and/or services.
• Sells and promotes branch and company-wide promotions.
• Works with customer to resolve problems and issues that may occur or as directed by District Sales Manager.

Minimum Qualifications

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to do basic Excel spreadsheets.
• Ability to perform math functions representative of the job such as; addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions.
• Ability to solve practical problems and deal with a variety of situations where only limited information or standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to obtain a Motor Vehicle Drivers License and maintain a safe driving record.

Preferred Qualifications

• Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

EOE M/F/Disability/Veteran