What are the responsibilities and job description for the Senior Service Desk Manager position at Soni Resources Group?
Job Description
A global Professional Services Company is hiring a Service Desk Manager to oversee the company-wide Service Desk. This person must be able to manage a large, remote team while also being physically present to build relationships with key stakeholders. Must have a data-driven approach to improving performance.
Requirements:
Compensation: $175,000 - $200,000
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications .
#SoniTech
Requirements:
- 5 years experience managing Service Desk teams.
- Experience managing remote support employees.
- Proven experience working in a professional services / corporate industry.
- Previous experience working in a 24x7 environment.
- Data driven approach to team performance and identify trends.
- Experience managing AV Support
Compensation: $175,000 - $200,000
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications .
#SoniTech
Salary : $175,000 - $200,000
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