What are the responsibilities and job description for the General Manager position at SONIC Drive In?
It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
? Manages, trains, monitors, and coaches Crew/ Team members, Carhops, and Skating Carhops
? Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
? Adheres to and monitors employee compliance of the drive-in employee handbook, policies, and practices
? Performs restaurant opening and/or closing duties
? Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
? Monitors and maintains restaurant inventory levels. Places orders for food, paper, and other supplies within cost control procedures
? Completes and maintains all drive-in restaurant employment-related records and payroll records
? Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
? Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
? Interview and hire restaurant crew and management team members to achieve proper staffing levels
? Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
? Develop and implement a marketing plan