What are the responsibilities and job description for the Assistant Manager position at Sonic - Esch Group Management Inc.?
The Job:
As a SONIC Drive-In Assistant General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In in conjunction with the General Manager to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include:
Assist the General Manager with hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
Demonstrating a Fair, Firm, Fun leadership approach, and leading by example
Assist with managing a profit and loss statement to exceed expectations every week, month, and year
Swiftly resolving employee concerns with a thoughtful approach
Celebrating team successes and coaching for better performance
Setting expectations and providing clear and continuous feedback
Creating an upbeat positive atmosphere during the shift that makes work fun
Helping employees understand the big picture and their role by sharing the "why" behind tasks
Understanding how to use metrics to evaluate Drive-In performance and assist with necessary improvements
Maintaining and enforcing SONIC safety and sanitation standards
Relentlessly complying with all federal, state, and local laws and regulations
What You’ll Need:
Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)
High standards for self and the team
Positive attitude, especially during rushes or stressful situations
Resiliency - trying different approaches to solve a problem; working to get better every day
Eagerness to learn and grow professionally and personally
Ability to prioritize and complete tasks accordingly
Excellent leadership and communication skills
Associate’s degree in Business or related field preferred (subject to franchise discretion)
Willingness to work irregular hours, including nights, weekends, and holidays
The Fine Print:
As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.
Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.