What are the responsibilities and job description for the Technical Trainer position at Sonny's Enterprises LLC?
Overview
We are hiring an experienced Technical Trainer to educate internal team members and clients on the CarWash Controls product. If you have experience developing and evaluating technical training materials and presenting those programs in a classroom or remote setting, you may be an ideal candidate for this role.
Responsibilities
- Become a master of the technology products within the car wash industry.
- Gain a strong knowledge of car wash operations and thorough understanding of car wash controls.
- Assist in classroom and remote onsite training sessions regarding CarWash Controls operations.
- Assist in the creation of new programs as needed to fit the growth of the Controls Training department and changes to the industry.
- Develop and execute training programs as needed for internal use or other Sonny's divisions.
- Creation and updating of Sonny's manuals.
- Continuing education and training of Tech Support and Field Tech associates.
- Schedule training sessions with customers as needed.
- Maintaining an up-to-date knowledge base of features and procedures.
- Provide resolution and response in a timely and accurate manner.
- Willingness to work a flexible schedule and some travel required.
- Help with any projects that may be assigned.
- Other duties as assigned.
Qualifications
- High School Diploma/GED required.
- College degree preferred.
- Prior experience 1-2 years in an training role.
- Experience with training in a classroom environment.
- Desired: Strong knowledge of car wash operations and thorough understanding of car wash controls.
Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.
We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.
EEO Statement
Equal Opportunity Employer
Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
