Inside Sales Representative

Brief Description of the Role

The Inside Sales Representative (‘ISR’) is primarily responsible for creating and enhancing relationships with our existing customers, creating new leads in a territory, qualifying inbound leads, generating new opportunities from the leads, nurturing prospects, closing deals and working closely with the greater sales teams where required.

Job Description

Soprano delivers to large enterprise and government organizations a Communications Platform as a Service that makes their trusted mobile interactions more valuable and meaningful. Soprano works in 13 countries directly with customers and through channel partners.

The Inside Sales Representative (‘ISR’) is primarily responsible for creating and enhancing relationships with our existing customers, creating new leads in a territory, qualifying inbound leads, generating new opportunities from the leads, nurturing prospects, closing deals and working closely with the greater sales teams where required.

Working closely with the Regional Sales Leader, the ISR will be responsible for understanding, qualifying and winning new opportunities in mid-market customers, with a particular focus on the financial services/banking, health, education, retail, and logistics industry verticals.

Key Responsibilities

•                      Generating leads and prospecting new business opportunities through a range of channels including leveraging existing networks, sales tools, and telephone-based prospecting

•                      Nurture developed or inbound leads using marketing, sales and personal tools and initiatives into sales opportunities.

•                      Run outreach campaigns using a combination of phone, email, and social networks.

•                      Qualifying the leads during a phone call, progressing through the sales funnel by leveraging strong product knowledge, and qualifying them as sales opportunities, scheduling them for further consultations on the BDM´s calendar

•                      Once fully trained, qualifying leads and managing the entire sales process to close deals up equivalent to a certain value.

•                      Developing and maintaining knowledge of local telecommunications market, customer motivations, and customer buying patterns.

Key Criteria

• You have a minimum 1/2 years’ sales experience preferably in a software or technology environment e.g SaaS
• Native Spanish and fluent in English
• Location in Madrid or Barcelona
• Experienced in an outbound sale, call center or other phone based sales environment with the ability to get through a high volume of client contacts per day.

• Good understanding of B2B solution selling with a short sales cycle.
• Interested in the whole sales process
• Customer oriented
• You are goal oriented with a passion for sales, generating leads and working in a fast-paced environment.
• You are pro-active and strategic in developing and growing your contact list, thinking of opportunities to grow your contacts and improve your lead generation effectiveness.
• You want to launch a successful career in the sales environment