What are the responsibilities and job description for the Program Manager position at Source Intelligence?
Source Intelligence is a private equity-backed software and service provider whose vision is to build a future where global supply chains produce better products, improve people's lives, and benefit the environment. Our technology-powered solutions collect and analyze data to enable sustainable supply chains. We support our global customers with solutions around restricted substances compliance, responsible sourcing, sustainability, and product lifecycle management. We have built solutions that support more than 40 global regulations. After serving thousands of customers and suppliers throughout our years in business, we are just getting started!
About the Role
The Program Manager works closely with clients to manage and operate their supply chain compliance and transparency programs. The Program Manager will manage and coordinate all technical activities of the assigned programs to include oversee program activities; provide professional and effective communication to internal teams, as well as external updates to clients; handle daily staff assignments; and track program deliverables. The ideal candidate will have the ability to manage multiple competing priorities and work effectively under the pressure of time in a fast-paced work environment.
The candidate must also possess organizational skills and be able to work efficiently, independently and with a team. The Program Manager must have sufficient technical knowledge and awareness of details to be able to recognize when challenges are developing in the delivery of service to a customer, and to initiate communication regarding appropriate corrective actions. The Program Manager is responsible for coordinating program activities with other project participants to ensure customer requirements are being met. Occasional travel may be required.
What You’ll Do
- Plan, schedule, coordinate, and perform technical and management aspects of multiple programs.
- Develop and effectively manage program timelines to ensure timely completion of contracted program deliverables.
- Attend and chair assigned client meetings.
- Maintain a positive rapport with, and a good working knowledge of each client’s program/s.
- Accountable for the successful completion of assigned projects.
- Encourage and maintain high professional standards for projects to help ensure successful project deliverables.
- Analyze, manage, and produce program data reports.
- Develop PowerPoint presentations and other materials for use during program-related events.
- Maintain regular contact with assigned clients to ensure maintenance of customer relationships, loyalty, and client retention.
- Coordinate and participate in client meetings and assist in resolving client project issues.
- Participate in employee education, training, and awareness.
- Participate in strategic planning activities relevant to program delivery.
What we’re looking for:
- Bachelor’s degree in Policy, Business, Environmental Sciences, or comparable experience
- At least 1-3 years relevant technical and/or project management experience required
- Proven ability to lead multiple projects successfully.
- Strong Microsoft Excel skills, including database management and analytical data presentation. Ability to use a range of formulas and manage pivot tables preferred.
- Excellent written and oral communications.
- Excellent judgment, decision-making skills, and the ability to work under continual deadline pressure.
- Excellent presentation skills and experience presenting to senior management utilizing Microsoft PowerPoint.
- Ability to create collaborative relationships internally and with external clients.
- Ability to effectively juggle competing needs.
- High degree of self-motivation and ability to work independently and with a team.
- Align with the company work culture, mission, and goals.
We want you to bring your whole human self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
