Senior Account Specialist

Position Title

Senior Account Specialist

Salary Range

Grade 7, exempt, $64,753.34 - $84,179.33 per fiscal year, commensurate with experience.

Job Description Summary

This position is responsible for generating revenue by representing Sourcewell’s enterprise solutions. This position will utilize a relational approach to establish and differentiate themselves as a trusted advisor. This position will also represent Sourcewell at industry tradeshows, conferences, and networking events, and implement strategies to increase use of Sourcewell’s enterprise solutions.

Job Description

Essential Duties and Responsibilities

Assist Account Executives with a regional strategic plan to achieve or exceed goals for assigned accounts

• Proactively assist the Account Executive team by researching and qualifying new leads, and nurture existing leads.
• Collaborates with the Account Executive team to identify potential leads for new opportunities and schedule meetings on behalf of the assigned account executive team members.
• Research and have a complex understanding of enterprise solutions and be familiar with their function and purpose to expand awareness of compatible contracts, products, or services.
• Accurately document participants' interactions, concerns, and resolutions in Salesforce to track and analyze trends, feedback, and to manage sales opportunities.
• Research and have an intermediate understanding of government structure and legal requirements of assigned region as it relates to positioning Sourcewell's solutions.
  
  

Communicate regularly with participating agencies

• Proficiently complete outbound calls with new participating users of assigned accounts to understand their needs and provide an overview of Sourcewell solutions.
• Respond to phone, email, and chat inquiries in accordance with service level delivery standards.
• Effectively communicate with participating users to understand their needs and make account updates within Salesforce.
• Coordinate flow of amendments or other documentation necessary for participating agencies to effectively use a Sourcewell contract or solution.
• Attend industry trade shows, conferences, and networking events to enhance brand visibility and expand professional connections.
• Serve as a co-presenter and assist Account Executives, and independently presents at industry tradeshows and conferences with proficiency.
• Proficiently facilitate training or product demonstrations for assigned accounts virtually and in person.
• Coordinate the flow of amendments or other documentation necessary for participating agencies to effectively use a Sourcewell solution.
  
  

Lead continuous improvement efforts for the Account Representative team

• Provide proficient technical expertise, application administration, and training on Salesforce and other account related systems to the team.
• Lead the development of standard work instructions, policies, and procedures related to the position.
  
  

Other Duties As Assigned

Additional Job Description:

Required Qualifications

• Associate's Degree in a relevant field AND two (2) year of experience in sales management, PYL management, business development, account management, client relations/development, or other directly related experience, OR
• A combination of related post-secondary and/or professional education/training and demonstrated relevant work experience equivalent to a total of four (4) years.
• Experience working in a business environment
• Strong communication, problem-solving and organizational skills
• Experience serving internal or external customers
  
  

Preferred Qualifications

• Three (3) or more years of experience in sales management, PYL management, business development, account management, client relations/development, or other directly related experience
  
  

Position open until filled.

Your application for this position must be submitted by end of day September 22nd, 2024, to be considered. If interested, please submit your application prior to this date. Application review will begin September 23rd, 2024.

Location:

• This is a remote position and is subject to Sourcewell's telecommuting policies and procedures.
• On occasion may be expected to attend meetings or trainings at Sourcewell's headquarters in Staples, advance notice would be given to team member.
• Occasional need to travel.
• Sourcewell is currently accepting applications from all states, except the following: California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, and Washington. Applicants living in or planning to relocate to a state not on this list are encouraged to apply. *
  
  

Sourcewell exists to empower community success. We stand with our partners in government and education striving to recognize and honor the differences in each of our community members. We are committed to removing barriers to equity.

Values

• Seek. Be curious.
• Empower. Be accountable and liberate others.
• Impact. Be a difference maker
  
  

Full Time/Part Time

Full time

Position Type

Regular

Scheduled Hours

40