Retail Operations Manager

Jackrabbit Central on the campus of South Dakota State University (SDSU) is offering an exciting career opportunity as Retail Operations Manager. We are looking for a creative and innovative professional to join us in working with the Director to manage all retail components for three of Jackrabbit Central’s locations. The Retail Operations Manager will oversee financial transactions and will work with the Director to achieve financial objectives. This position will work with vendors to design and order merchandise such as novelty items and clothing, establishes pricing schedules, assures adequate inventory stock levels, plans promotions, coordinates merchandising displays, and oversees the receiving of merchandise. Further, this position supervises all front-end operations of a high-volume retail sales stores to ensure the provision of excellent customer service by setting goals, determining staffing levels, and providing necessary training and supervision of employees. This position is located in Brookings, South Dakota and is a 12-month, full-time, benefits-eligible position.

South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land-grant mission of access.

Must be authorized to work in the U.S. Sponsorship is not available for this position.

KEY RESPONSIBILITIES:

The Retail Operations Manager will work with the Director to manage all retail and operational components for 3 locations to include the Campus location, Downtown location and Dykhouse Stadium Store. This position will supervise the Course Materials Specialist and the Customer Service Supervisor to maintain a high level of customer service, as well as maintaining adequate quantity and quality academic materials.

SALARY RANGE:

The salary range for this position is $59,640-$71,610. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Relocation benefits are available according to the university’s guidelines.

BENEFITS:

South Dakota State University is the state’s largest, most comprehensive university with over $60 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. We offer rich academic experience in an environment of inclusion and access. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities. South Dakota State University offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in business, Economics, Consumer Affairs or related field completed by start date.
• At least two years of retail experience.
• Highly organized and self-motivated with attention to detail.
• Ability to thrive in a fast-paced environment and accomplish multiple tasks simultaneously with the ability to work independently.
• Ability to effectively communicate and present information to customers, peers and all levels of management.
• Knowledge of Microsoft Word and Excel.
• Ability to resolve complaints and problems as they arise.
• Ability to train, coach and develop a staff of student associates.
• Ability to delegate and follow through on projects in a timely manner.
• Desire to take an active role in one’s development; and
• Experience with education materials, sourcing and sales.

PREFERRED QUALIFICATIONS:

• Experience with a Point of Sale (POS) system.

APPLICATION DEADLINE:

Position is open until filled with full consideration given to applications received by 07/31/2024.

APPLICATION PROCESS:

SDSU accepts applications through an on-line employment site. To apply, visit: https://yourfuture.sdbor.edu, search by the position title, view the job announcement, and click on “apply for this job.” This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. Email applications will not be accepted. Please contact SDSU Human Resources at (605) 688-4128 if you require assistance with this process.

Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check.

South Dakota State University is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University’s Drug and Alcohol Testing Policy 4:14.

For questions on the position, contact search committee chair, James Westcott, at James.Westcott@sdstate.edu.

South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land-grant access mission. SDSU is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits discrimination on, the basis of sex, race, color, creed, national origin, ancestry, citizenship, gender, gender identification, transgender, sexual orientation, religion, age, disability, genetic information, veteran status, or any other status that may become protected under law against discrimination in the offering of all educational programs and employment opportunities. Arrangements for accommodations required by disabilities can be made by emailing HR@sdstate.edu. Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD 57007, 605-688-4128.

Job Type: Full-time

Pay: $59,640.00 - $71,610.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: In person

Salary : $59,640 - $71,610