Sales Development Representative

South Key is looking for sales development representatives (SDR) in the Dallas area! Our client, Progress Learning (https://progresslearning.com/), is expanding its sales team and is in search of motivated, personable candidates with a high level of ambition.

Sales experience is preferred but not required. Candidates with experience in athletics, customer service, education, hospitality, retail, and those with a desire to start a career in sales & marketing are encouraged to apply.

About this job:

The SDR role encompasses appointment/meeting scheduling (demos), targeted outbound prospecting, and relationship building. As the initial point of contact for the company, SDRs need to showcase proficiency in product knowledge and understanding of the target market. SDRs who excel and surpass expectations may be evaluated for potential opportunities within our Account Executive team and beyond.

Duties:

• Responsible for an assigned territory or portfolio of customers to target for remote sales development calls.
• Partner with marketing to ensure that all qualified leads are effectively flowing through our lead-handling processes.
• Coordinate with AE team members to understand customers' unique needs and potential sales opportunities.
• Reach out to contacts to promote new and existing products and services.
• Select appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets.
• Develop connections with prospective customers, and build long-term relationships.
• Utilize Salesforce (and other items in our tech stack) for all activities related to prospecting, i.e. inbound leads, conference leads, cold calls, emails, etc.
• Identify the needs of prospects, determine if they could be a viable opportunity, and book appointments for the appropriate AE.
• Proactively seek new opportunities within assigned territories and markets.
• Identify areas for cross-selling Progress Learning and Horizon Education products.
• Work on company-based sales initiatives in collaboration with sales leadership.

Strategy:

• Collaborate with AEs to assist in the success of territory plans
• Provide market intelligence to marketing and sales leadership
• Assist in crafting tailored and targeted messaging for cadences and outreach
• Continually seek to develop and grow industry knowledge
• Stay well-informed on market knowledge and changes
• Utilize various communication channels
• Promote a customer-centric approach internally and externally

Requirements:

• Communication Skills: Strong verbal and written communication skills to articulate product value propositions and engage prospects effectively.
• Active Listening: Ability to listen attentively to prospect needs and gather valuable information to tailor the sales pitch accordingly.
• Research and Prospecting: Proficient in researching and identifying potential prospects, industries, and market trends to enhance targeted outreach.
• Time Management: Effective time management skills to prioritize tasks, handle multiple prospects simultaneously, and meet outreach quotas.
• Adaptability: Ability to adapt to changes in prospecting strategies, market conditions, and product updates.
• Tech Savvy: Comfort and proficiency with technology, including but not limited to email platforms, social media, and sales automation tools.
• Resilience and Persistence: Resilience to handle rejection and persist in outreach efforts, maintaining a positive attitude and motivation.
• Problem-Solving: Strong problem-solving skills to address prospect objections and find creative solutions to challenges.
• Team Collaboration: Ability to work collaboratively with Account Executives, Marketing, and other teams to align strategies and share insights.
• Goal-Oriented: A proactive and goal-oriented mindset, with a focus on achieving and exceeding performance metrics and targets.
• Coachability: Willingness to learn and adapt based on feedback from managers, peers, and changing market dynamics.
• Professionalism: Maintain a high level of professionalism in all interactions, whether through written communication, phone calls, or face-to-face meetings.
• Empathy: Develop and demonstrate empathy to understand and connect with prospects on a personal level, building rapport and trust.
• Curiosity: Curiosity to ask insightful questions and explore prospect pain points, challenges, and goals in-depth.
• Ownership: Take ownership of assigned tasks, leads, and responsibilities, demonstrating a sense of accountability for outcomes.
• Continuous Learning: A commitment to ongoing self-improvement and learning about the industry, products, and sales techniques.
• Integrity: Uphold a high level of integrity and honesty in all interactions, ensuring a positive representation of the company's values.