Front of House Manager

Job Summary: We are seeking a highly organized and experienced Front of House Manager to oversee the daily operations of our establishment. The Front of House Manager will be responsible for ensuring exceptional customer service, managing the front-of-house staff, and maintaining a positive and welcoming atmosphere for guests. Duties: - Supervise and train front-of-house staff, including servers, bartenders, hosts/hostesses, and bussers - Ensure smooth operations during service hours, including managing reservations, seating arrangements, and wait times - Oversee the cleanliness and organization of the dining area, bar, and restrooms - Collaborate with the kitchen staff to ensure efficient food and beverage service - Handle customer inquiries, complaints, and special requests in a professional and timely manner - Monitor inventory levels of supplies, such as menus, condiments, and utensils, and place orders as needed - Maintain knowledge of menu items, specials, and promotions to provide accurate information to guests - Implement and enforce health and safety regulations to ensure a clean and safe environment for both staff and guests - Collaborate with management to develop strategies for improving customer satisfaction and increasing revenue Qualifications: - Previous experience in a similar role within the hospitality industry is required - Strong leadership skills with the ability to effectively manage a team - Excellent customer service skills with a friendly and approachable demeanor - Knowledge of food and beverage operations, including bartending skills - Experience in interviewing, hiring, training, and scheduling staff members - Proficient in cash handling procedures and POS systems - Ability to multitask in a fast-paced environment while maintaining attention to detail - Strong problem-solving skills with the ability to handle difficult situations calmly and professionally - Flexibility to work evenings, weekends, and holidays as required We offer competitive pay based on experience along with opportunities for career growth within our organization. If you are passionate about delivering exceptional service and have the skills and qualifications required for this role, we would love to hear from you. Note: This is a paid position, and we do not offer unpaid internships.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Experience level:

• 1 year
• 2 years
• 3 years

Restaurant type:

• Bar
• Casual dining restaurant
• Fast casual restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• Bristol, VA 24201: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18