What are the responsibilities and job description for the Sales Consultant position at Southern Glazer's Wine and Spirits?
Full Book On-Premise Sales Consultant - Ocala, FL
Overview:
The Sales Consultant represents Southern Glazer’s in the market as a member of the Southern Glazer family. This individual is passionate, innovative, and self-motivated with a business-oriented and customer-focused mindset. The Sales Consultant’s primary responsibilities are to visit the customer, have the right consultative sales conversations, and increase sales revenue. Face-to-face consultative selling built on trusting relationships drives maximum value to our customer and supplier partners as well as to the SGWS organization.
Duties and Responsibilities:
Overview:
The Sales Consultant represents Southern Glazer’s in the market as a member of the Southern Glazer family. This individual is passionate, innovative, and self-motivated with a business-oriented and customer-focused mindset. The Sales Consultant’s primary responsibilities are to visit the customer, have the right consultative sales conversations, and increase sales revenue. Face-to-face consultative selling built on trusting relationships drives maximum value to our customer and supplier partners as well as to the SGWS organization.
Duties and Responsibilities:
- Build positive, credible, lasting customer relationships based on trust.
- Discover and identify customer business growth needs.
- Develop a customer business growth plan for each account.
- Analyze data and insights to increase sales, grow customer business, and better achieve objectives.
- Build a pipeline of selling opportunities to drive incremental sales above base business.
- Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities.
- Prioritize sales activities to achieve objectives based on each customer business growth plan.
- Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes.
- Maintain deep knowledge of SGWS products and correctly present and position them in each account.
- Propose selling solutions to each customer and win the sale using consultative selling skills.
- Achieve internal SGWS and supplier objectives as prioritized by management.
- Manage customer issue resolution and seek additional opportunities to support the customer’s needs.
- Adapt the selling approach based on each customer’s buying styles and individual business needs.
- Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition.
- Document and maintain account- and customer-specific information in the Proof CRM application.
- Participate in sales meetings, on-site training, and supplier events as required.
- Perform other duties as assigned.
Minimum Qualifications:
- Able to analyze and understand data and information.
- Able to leverage SGWS technology to perform duties and responsibilities.
- Able to build and structure customer presentations and product proposals.
- Proficient in using mobile devices (e.g., iPad®, smartphone) and online communication techniques (email, posting, texting, etc.) in a professional manner.
- Able to consistently achieve results, even under tough circumstances.
- Able to take responsibility for own actions and results; commits to providing a consistently high level of service to customers, suppliers, colleagues, and management.
- Able to communicate effectively through various methods and express self clearly and concisely while appropriately tailoring the message to the audience.
- Able to be nimble in ambiguity; be open to change; embrace innovative ideas.
- Team player; works collaboratively with others.
- Able to work in a fast-paced, results-driven environment.
- Able to maintain a valid and current driver’s license.
- High School Diploma or GED required.
- Able to travel as needed.
Preferred Qualifications:
- Bachelor’s degree in Marketing, Business, or related discipline.
- Working proficiency in Salesforce.com.
- Strong working knowledge of SGWS portfolio and products.
- Able to quickly learn new information, skills, and/or technology.
- Goal-oriented, focused, and assertive individual who needs little direction or supervision.
- Thrive on creating and selling innovative ideas and demonstrate an entrepreneurial spirit.
- Understand retail pricing and can calculate retail margin and markup.
Physical Demands:
- Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device.
- Physical demands with activity or condition may include occasional to the rare amount of time include walking, bending, reaching, standing, and stooping.
- Physical demands with activity or condition for a considerable amount of time include driving throughout the day with segments up to 2 hours.
- May require lifting/lowering, pushing, carrying, or pulling up to 45lbs.
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