Senior Director Cloud Engineering & Operations

What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50 year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in the most transformative new technologies – and the most brilliant tech professionals. Southern Glazer’s was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

Seeking a Senior Director Cloud Engineering to join our growing team. This strategic role will be responsible for building a new team of cloud engineers, who will deploy secure and scalable cloud infrastructure at high speed. The ideal candidate has a strong technical background in cloud and on-premise technologies, exceptional leadership skills, and a proven track record of reliable delivery in complex and fast paced environments. 

The Senior Director, is a leader with a proven track record of leading teams directly or indirectly to design, deliver, and support technology solutions that meet business needs.  The job requires a transformational mindset and focus, to deliver an exceptional experience for stakeholders.  Also required is the ability to map business stakeholder needs and requirements to standardized infrastructure solutions. This role requires technical expertise in a complex environment with strong business acumen and a strategic solutioning mindset. 

Primary Responsibilities

• Oversee the full cycle of Cloud Platform Engineering, CloudOps and development from architecture, design, deployment, and support. 
• Cloud Strategy: Design and execute a comprehensive cloud strategy that is aligned with business stakeholder goals.  The strategy must be focused on cost effective cloud infrastructure that are reliable and secure, and delivered consistently through standardized and automated processes. 
• Team Leadership: Lead and mentor a team of cloud engineers, fostering a collaborative and innovative work environment while ensuring team members are motivated, engaged, and empowered to excel.
• Cloud Infrastructure Management: The Cloud Engineering team will design, deploy, and manage cloud infrastructure solutions using industry best practices, ensuring high availability, security, performance, reliability, resiliency, and scalability.
• Operations Management: Oversee day-to-day operations of the cloud computing environment, including monitoring, incident response, patching, currency updates, capacity planning, and performance optimization. Where possible, leverage enterprise tools and processes that span across on-premise and cloud environments, resulting in consistent unified infrastructure management practices.  
• Automation: Promoting an “automation-first” culture within the team.  Drive automation initiatives to streamline provisioning, deployment, configuration management, and monitoring processes.  
• Security and Compliance: Implement and maintain robust security practices, ensuring compliance with company standards and regulations.
• Vendor Management: Collaborate with cloud service providers and internal teams to negotiate contracts, optimize costs, and stay up to date with the latest cloud offerings and trends.
• Continuous Improvement: Identify opportunities for process enhancements, cost savings, and performance optimization, and lead initiatives to implement improvements.
• Collaboration: Work closely with other SGWS teams, including software development, DevSecOps, data engineering, Infrastructure engineering teams, and IT support operations, to ensure seamless integration of cloud services with other systems.

Minimum/Preferred Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field; Master's degree preferred
• 12 years in infrastructure architecture, management, security, and related specialties
• Proven experience in cloud engineering and operations roles, with a deep understanding of cloud platforms such as Azure and AWS.  Solid background configuring SaaS platforms to be secure and reliable.  
• Extensive background also with on-premise/co-location computing including servers, storage, database, and networks.  
• Experience maintaining infrastructure currency and compliance with structured and disciplined processes performing key activities like patching, OS upgrades, Cloud Ops, backup management, and security compliance management. 
• Experience building and maintaining secure infrastructure that is unified and consistent across cloud and on-premise infrastructure. 
• Advanced knowledge of network security and performance monitoring, including connectivity between cloud to cloud, and cloud to on-premise network infrastructure. 
• Experience in provisioning infrastructure using automation tools such as Terraform, to manage and maintain compute and network components of the environment
• Solid understanding of infrastructure as code (IaC) concepts and experience with tools such as Terraform, Ansible, and CloudFormation. 
• Experience with Site-Reliability Engineering practices (such as observability and log aggregation) using  technologies such as ELK Stack, Splunk, Kafka, Datadog, Dynatrace, other Application Performance Monitoring tools. 
• Experience with infrastructure monitoring tools such as SolarWinds, LiveAction, NetApp Cloud Insights, Datadog, New Relic, and native cloud monitoring tools. 
• Prior experience with containerization and orchestration tools like Docker and Kubernetes
• Knowledge of CI/CD pipelines and associated tools (GetHub, Terraform, etc.)
• Solid background in scripting and automation languages (Python, Bash, etc.) 
• Advanced experience with security tools and protocols that protect the network and computing environment including Web Access Firewalls, Cloud Access Security Brokers, Privileged Access Management, Identity Access Management, SAML, SSO, Next gen AV, etc. 
• Strong leadership and team management skills, with a track record of effectively leading technical teams in complex environments
• Strong problem-solving skills and the ability to troubleshoot complex technical issues.
• Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical stakeholders

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees.  Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.