What are the responsibilities and job description for the SWITCHBRD OP position at Southern Illinois Healthcare?
Your Career. Our Company. Together, We Grow.
At Southern Illinois Healthcare (SIH), we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees.
As a non-profit system of almost 4000 employees, we have won national acclaim for our cancer, cardiac, stroke, bariatric, breast imaging, and rehabilitation services.
Responsible for communication and routing of calls, pages, beeps and stat calls through the switchboard.
At Southern Illinois Healthcare (SIH), we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees.
As a non-profit system of almost 4000 employees, we have won national acclaim for our cancer, cardiac, stroke, bariatric, breast imaging, and rehabilitation services.
Responsible for communication and routing of calls, pages, beeps and stat calls through the switchboard.
- Safety
- Manages processes effectively in regard to employee/patient safety.
- Record Keeping
- Maintains all required records, reports, statistics, logs, files and other documents as required, including but not limited to payroll, schedules and status changes.
- Process Improvement
- Promotes a culture of process improvement by establishing unit/department based programs that supports the system & process improvement goals.
- Actively participates on system-wide or hospital-based teams.
- Role Specific Responsibilities
- Answer, screen and relay calls.
- Completes and maintains daily call logs.
- Monitors alarm systems.
- Operator II-Assist with training of new staff as requested.
- Operator II-Responds to staff calls.
Salary : $17 - $24
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