Manager Talent & Leadership Development

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. The Manager Talent & Leadership Development (T&LD) empowers their Team to strategically cultivate the next generation of Southwest Airlines' talent by championing a Culture of development. This role will be part of many important initiatives and projects that will be launching throughout 2024 and beyond - including new Leader programs, development programs, and events with Company Leadership. This Manager prioritizes relationships, knows how/when to lean in and support, and guides and develops their Team for short and long-term success.

Additional details:

• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work at a Company facility at least three days a week.The Department designates the specific three days of the week Employees must work on-site.
• U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.
  

Southwest Airlines is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Job Summary

• Support Teams and Individuals who own highly visible Talent and Leadership Development strategies that support Companywide mission, vision and purpose. Serve as a Talent and Leadership Development expert, provide insight to help strategy become actionable, guide Team to sustainable and implementable solutions, and is responsible for overall deliverable success.

• Guide and lead Team members using SWA talent management practices to coach, develop, and engage Employees
• Model the Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
• Invest in Leadership and self-growth through participating in continuous learning and development

• Balance business management as a working Leader with the needs of their Employees to ensure programs launch on time and on budget
• Accomplish department objectives by leading Employees, planning and evaluating Team goals
• Cast the vision and drive the strategy for their business areas in alignment with the overall portfolio strategy, and Departmental and organization strategy and vision.
• Represent their area of the business to all internal & external partners with executive presence and accuracy
• Maintain business acumen around the Talent and Leadership Development industry and guide Team to create best in class deliverables and processes in alignment with Southwest Airlines values and competencies
• Identify and implement needed adjustments to processes to support efficiency and effectiveness
• Bring clarity and a path to create specific action plans from broad objectives, and cascade to their Team to mobilize the strategy
• Encourage collaboration within the Team and with internal and external partners, model diversity by seeking out perspectives different from their own
• Support data-based decision making and adjustments to plans derived from feedback and analytics
• May perform other duties as directed by Employee's Leaders

• Knowledge of People Leadership best practices and Manager/Sr. Manager competency behaviors and expectations
• Knowledge of Talent and Leadership Development space
• Skilled at delegation and identifying the right Employee for the right task or project
• Skilled at coaching and mentoring (feedback, gap identification, individualized development planning)
• Skilled at organization and communication skills
• Advanced problem solving and decision-making
• Ability to design and conduct analysis and synthesize recommendations
• Ability to assume a high level of responsibility and provide direction in a Team-Oriented environment
• Ability to meet confidentiality expectations pertaining to confidential, proprietary, and sensitive Company information
• Ability to effectively communicate and influence across all levels of leadership, including the Senior Executive Level

• Required: High School Diploma or GED

• Demonstrated experience in directly or indirectly leading team(s)
• Fully functioning, broad knowledge in:
  • Directly or indirectly leading Teams, programs or projects
  • Talent Management, Leadership and Employee Development, or Projects and Reporting

• N/A

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits

Competitive market salary from $124,550 per year to $138,400.00 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck**
• Potential for annual ProfitSharing contribution toward retirement -when Southwest profits, you profit***
• Explore more Benefits you'll love:

*Pay amount doesn't guarantee employment for any particular period of time

**401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company