What are the responsibilities and job description for the Intake Specialist position at Southwest Behavioral & Health Services?
Southwest Behavioral & Health Services is one of Arizona’s oldest and largest non-profit, community-based providers of behavioral health services. We offer an array of programs to meet the unique needs of the communities we serve. SB&H is a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.
We are seeking a Intake Support Specialist to join our 7th Ave Outpatient Clinic. This location provides mental health treatments, including medication monitoring and assistance for persons with addictions.
The Intake Support Specialist will work in-office Monday-Friday, standard business hours.
Job Preview At a Glance
The Intake Support Specialist serves as a central support within the interdisciplinary team. This staff member conducts a high volume of intakes, leads groups, and provides brief service appointments (30-45 minutes).
Responsibilities
Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.
To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/
Mission and Values
Our teams are working hard to ensure our Mission and Values are continuously modeled throughout our organization and in all of our daily interactions.
Delivering compassionate care to enhance lives and improve communities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are seeking a Intake Support Specialist to join our 7th Ave Outpatient Clinic. This location provides mental health treatments, including medication monitoring and assistance for persons with addictions.
The Intake Support Specialist will work in-office Monday-Friday, standard business hours.
Job Preview At a Glance
The Intake Support Specialist serves as a central support within the interdisciplinary team. This staff member conducts a high volume of intakes, leads groups, and provides brief service appointments (30-45 minutes).
Responsibilities
- Conducts screenings and assessments with behavioral health recipients to evaluate the nature of their presenting problems in order to determine their needs and develop appropriate service plan goals.
- Develops and provides initial individual service plans
- Prepares intake documentation, progress notes, event notifications and other documentation regarding behavioral health recipients in accordance with regulatory requirements and company policies and procedures.
- Ensures required documentation is completed in accordance with established timelines; including, but not limited to, screenings, assessments and service plans.
- Facilitates coordination of care, to include: notification to program staff of new behavioral health recipient intake, summary of intake information and recommended services/programs.
- Obtains pertinent information from new members by asking them to complete surveys or interviews courteously and professionally.
- Collects data to help with the admission process if working in a health or mental care facility.
- Ensures that all admission forms are properly signed and filed.
- Respects member or patient dignity and confidentiality.
- Participates in clinical staff meetings, trainings and other activities as required.
- Must be able to work both independently across multiple sites and varied member needs, and as an integral part of a trans-disciplinary team
- On-call after hours as assigned; Required to carry a company phone and timestamp hours of work and location.
- May be expected to drive a SBH vehicle to transport consumers, per the discretion of the clinic and/or program.
- Will be required to drive personal vehicle for business needs (as required per program requirements).
- Minimum requirement consists of a 21-year age
- A high school diploma, plus six weeks of behavioral health experience required.
- Required to maintain personal auto insurance per SBH guidelines.
- Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire.
Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.
To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/
Mission and Values
Our teams are working hard to ensure our Mission and Values are continuously modeled throughout our organization and in all of our daily interactions.
Delivering compassionate care to enhance lives and improve communities.
- Compassion
- Integrity
- Quality
- Empowerment
- Innovation
- Trust
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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