Receptionist

OUR MISSION

Our mission is to prepare college and career-ready students for life-long success.

OUR VISION

We are a premier district of choice that meets the diverse needs of all students by creating an inclusive community that fosters a strong sense of self-worth.

DISTRICT CULTURE

Southwest Schools believes in promoting a culture that embodies and fosters a collaborative approach to learning. Staff relationships are collegial, collaborative, and productive, and all staff members are held to high professional standards. Mistakes are not seen as failures, but as opportunities to learn and grow for both students and educators.

POSITION SUMMARY

The primary purpose of this position is to greet and direct visitors, answer phones, respond to inquiries from staff, the public, parents, students, etc. Provide requested information and/or refer to appropriate parties. Provide general clerical support as needed for the campus.

RESPONSIBILITIES AND DUTIES

• Answer telephone calls.
• Greet visitors and assist in meeting their needs.
• Ensure that all campus visitors, district employees, parent volunteers, and visitors sign in.
• Distribute and collect parent ID badges, when parents or visitors are visiting the premises.
• Update phone system messages.
• Take messages, when appropriate, and following the proper teacher/ administration request procedures.
• Receive, classify, reconcile, consolidate, and summarize documents and information.
• Look up files and retrieve content as requested.
• Become familiar with the school procedures and policies (found in the parent/ student or teacher handbooks).
• Ensure that parents or guardians sign in when their child is tardy to school.
• Call parents when a student has missed school.
• Double check emergency and student release information when someone other than the parent comes to pick up the child.
• Being present in the main office/ making sure that the front office is covered at all times.
• All other duties as assigned.

QUALIFICATIONS

• High School Diploma
• Bilingual (Spanish) preferred
• Minimum of 1 year experience in applicable area, preferably in a school setting
• Experience working with diverse student populations, parents, and other stakeholders

EXPECTED KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to build and sustain positive, collaborative relationships both internally and externally
• Ability to interpret laws, rules, and policies
• Ability to plan and present information to a variety of audiences
• Skills in written and oral communication, planning, and organization

ACKNOWLEDGEMENT

I have carefully read and understand the contents of this position description. I understand the responsibilities, requirements and duties expected of me. I understand that this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this list is intended to be an accurate reflection of the current position, the employer reserves the right to revise the functions and duties of the position or to require that additional or different tasks be performed as directed by the employer.

I understand that I may be required to work overtime, different shifts or hours outside the normally defined workday or workweek. I also understand that this position description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the employer has a similar right.