What are the responsibilities and job description for the Lead Hostess position at Spain of Narragansett?
We are looking for a Lead Hostess to join our team and provide excellent customer service in our upscale casual restaurant. The ideal candidate will have experience working in a bar or fine dining restaurant, as well as a passion for hospitality and customer service. The Lead Hostess will be responsible for greeting customers, seating them, and ensuring that all guests have a pleasant experience. This position requires excellent communication skills, the ability to multi-task, and the ability to work in a fast-paced environment.
Responsibilities:
- Greet and seat guests in a professional and courteous manner.
- Manage the seating chart and ensure that all guests are seated in a timely manner.
- Ensure that the restaurant is properly staffed at all times.
- Train and manage hostes on proper customer service techniques.
- Maintain a clean and organized host stand.
- Answer phones and take reservations.
- Ensure that all guests are provided with menus, drinks, and any other necessary items in a timely manner.
- Communicate with kitchen staff to ensure that food is prepared correctly and served promptly.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
Physical setting:
- Bar
- Fine dining restaurant
- Upscale casual restaurant
Shift:
- 8 hour shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to commute/relocate:
- Narragansett, RI 02882: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Host/hostess: 1 year (Required)
Work Location: In person
Salary : $17