CUSTOMER SERVICE REP
Job Posting for CUSTOMER SERVICE REP at Sparta Community Hospital
Customer Service Representative
Customer Service
Part Time: 40 hours per pay period. Schedule Varies..
- Qualified candidates must have excellent communication, computer and customer service skills.
- Multi-tasking and ability to answer multi-phone lines required.
- Must be able to handle stressful situations and be flexible with schedule.
- Must be able to work without direct supervision and be detailed oriented.
- Must exhibit good Customer Service skills and ability to work well with broad range of age groups.
- Medical terminology and/or coding a plus.
- Ability to adapt to a fast paced environment and be a team player who is willing to adopt our “SCH Standard of Behaviors”.
*Please note that we reserve the right to adjust scheduled days/hours to meet the needs of the department.
Purpose:
- Professionally and efficiently answers all incoming calls, transfers callers to the correct party, pages physicians and others as needed, notifies hospital staff by page, any disaster or emergency by codes and is responsible for cashiering duties.
- Also to serve as the customer service liaison for all outpatients & inpatients in respect to scheduling, registration, and account questions.
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