Director of Human Resources, Retail

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."

Our SpartanNash family of Associates is 17,500 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

Job Description:

Position Summary:

The Director of Retail Human Resources will be the lead point of contact supporting 145 retail grocery store locations in the Midwest. The Leaders will have total HR responsibility working with a team of HR Professionals supporting 10 districts and 12,000 retail associates.

In this position you will have full responsibility of the employee life cycle to include Recruiting, On-boarding, Talent management and succession planning. This position requires the leaders to foster strong partnerships with the teams you support and serve. It is important that the HR leader builds trust relationships and support to the teams they serve.

Here's what you'll do:

• Provide leadership and guidance to management, and ensure consistency with the execution of HR policies, programs, and procedures for retail.
• Work in a high-volume staffing and recruiting environment.
• Work with management and/or corporate human resources department to ensure effective communication, implementation and/or administration of HR programs and policies to include, but not limited to, performance management, benefits programs (i.e., open enrollment, leave of absence and return to work programs, wellness programs, etc.) department structure and associate changes (i.e., promotions, demotions, transfers), etc.
• Develop and maintain working relationships as appropriate. Investigate and recommend action to be taken, and participate in claims hearings as necessary, regarding unemployment compensation claims, workers compensation claims and Equal Employment Opportunity claims.
• Participate in the review, development and/or implementation of company policies and procedures, as well as the associate engagement survey, work with corporate human resources where appropriate.
• Provide leadership to distribution center management to proactively address issues and concerns and drive company culture.
• Act as a change agent within the organization to support business initiatives.
• Promote and facilitate the execution of regional organizational development and succession planning programs, and coordinate with corporate talent development team on training initiatives.
• Partner with the compensation department on wage and pay related processes (i.e., merit and wage progression programs, job descriptions, associate promotions/demotions/transfers, etc.)
• Develop and maintain knowledge of local market and participate in discussions on local pay strategies.
• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
• *Develop and monitor department budget as required. Maintain current knowledge of legal regulations, industry trends and best practices in Human Resources; make recommendations to improve current programs and processes and to ensure company legal compliance.
• Provide guidance on HR-related regulations and ensure compliance with HR related legal and regulatory requirements such as EEOC, AAP, OFCCP, SOX, etc. as well as internal Human Resource policy and procedures.
• Additional responsibilities may be assigned as needed.

Here's what you'll need:

• Bachelor's Degree (Required) Human Resources or another related field.
• PHR/SPHR/SHRM-CP/SHRMSCP certification preferred.
• Eight years human resources generalist experience to include labor relations, union negotiations and union avoidance experience.
• Experience with HR responsibilities for multi-site distribution center locations required.
• Prior supervisory/management experience required.
• Ability to travel up to 30% as required.
• Demonstrated knowledge of human resources policies and practices, labor relations and negotiations, and federal, state and local labor and employment laws.
• Excellent written and verbal communication and presentation skills, and ability to communicate effectively at all levels of the organization.
• Excellent conflict resolution and effective negotiation skills.
• Strong leadership, project management, organizational and multi-tasking skills.
• Must be proficient in MS Office.
• Must be able to travel up to 30%, including overnight, to company locations depending on assigned area.
• This role is on-site at our Grand Rapids service center. Company paid relocation is offered to qualified candidates.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer .

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.