What are the responsibilities and job description for the Intake Assistant position at Specialized Staffing Inc.?
SUMMARY
This person gathers and processes referrals and patient information for a medical network. Creates and updates patient information, verifies insurances and gets preauthorization for treatments. Will join a team of six other Intake Assistants.
This position is in an office building in Valencia, PA (20 minutes south of downtown Butler; 15 minutes north of Gibsonia). Work schedule is full time, Monday – Friday 8:30 am – 5:00 pm or 9:00 am – 5:30 pm. Will work rotated weekends (Saturday and Sunday), and Holidays (with time off during the week). Weekend days are 8:00 am – 4:30 pm. Pay starts at $18.00 an hour with an increase based on performance. Benefits are offered.
REQUIREMENTS
This person will need to be able to:
- Communicate well over the phone and through email with doctors’ offices, insurance companies, hospitals, internal departments and sometimes patients. Be patient, calm, understanding and empathetic, but also be able to obtain the information and/or documentation they need.
- Able to work in a fast-paced environment, and work on multiple records simultaneously, and follow up.
- Accuracy and attention to detail.
- This person will need to be technology savvy and be able to operate multiple computer systems, including using three computer monitors, and upload documents in different formats. Need to learn medical terminology and how electronic medical records function. Also become confident in accessing and finding information, in the medical records systems of other healthcare systems.
- Must be able to pass a criminal background check and drug screen.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Rotating weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Medical office: 2 years (Preferred)
- Computer Skills: 2 years (Preferred)
- Phone etiquette: 2 years (Preferred)
- Insurance verification: 2 years (Preferred)
Work Location: One location
Salary : $18