Insurance Coordinator

Our office, Juan C. Alonso Oral Surgery, is seeking an Insurance Coordinator to join our busy specialty practice. 

As an Insurance Coordinator, you will play a vital role in ensuring our patients receive the maximum benefits from their insurance coverage while delivering exceptional patient experiences. 

Your Responsibilities: 

• Verify patients' dental insurance coverage and benefits. 
• Communicate with insurance companies to obtain pre-authorizations for treatments. 
• Assist patients in understanding their insurance coverage and estimated costs. 
• Submit accurate and timely insurance claims electronically and via mail. 
• Follow up on outstanding insurance claims, appeals, and denials. 
• Maintain up-to-date knowledge of dental insurance policies and industry changes. 
• Collaborate with the front desk and clinical teams to ensure accurate patient information and treatment codes. 
• Provide excellent customer service by addressing insurance-related inquiries and concerns. 
• Educate patients on available payment options for uncovered services. 

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.  

Your Background 

Are you a detail-oriented and organized individual with a passion for dental care and exceptional customer service? We are currently seeking a Dental Insurance Coordinator to join our team and play a crucial role in ensuring smooth insurance operations for our patients. As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients regarding their insurance-related inquiries. You also have the following: 

• Previous experience in a similar role equating to 1-2 years of experience in similar work 
• High school diploma or equivalent. 
• Previous experience as a dental insurance coordinator or in a similar role is preferred. 
• Excellent communication and interpersonal skills. 
• Detail-oriented with the ability to maintain accurate records and documentation. 
• Proficiency in dental practice management software and Microsoft Office Suite. 
• Ability to multitask and manage time effectively in a fast-paced environment. 
• Problem-solving skills to navigate insurance claim discrepancies and denials. 
• High level of professionalism and a patient-centric attitude. 

If this sounds like you, you will fit right in with the team! 

Why You Should Join Our Team  

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.  

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.  

Your Benefits & Perks 

• BCBS High Deductible & PPO Medical insurance Options
• VSP Vision Coverage  
• Principal PPO Dental Insurance  
• Complimentary Life Insurance Policy  
• Short-term & Long-Term Disability  
• Pet Insurance Coverage 
• 401(k) 
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off  
• Diverse and Inclusive Work Environment  
• Strong culture of honesty and teamwork