Job description
We are currently hiring a qualified/experienced Property/HOA Community Manager to work on-site in a community we manage on the NORTHWEST SIDE OF SAN ANTONIO. If you are a positive and engaged professional who is passionate about great customer service and desires to work for a company that is stable, an innovator in its field, and provides a splendid work life balance, enjoy learning and problem-solving, are disciplined, organized, and an accountable mentor and leader, then this may be the right career move for you.
A little about us:
We believe a vibrant culture is based on trust. We are looking for positive and motivated people that can help us reimagine a vibrant work environment, focused on support, leadership, career development, fun, autonomy, and strong human connections among colleagues.
We do not hire employees… We hire work family.
Job requirements
WHAT IS A COMMUNITY MANAGER?
Put simply, the community manager position is the face of our organization! It is a very multi-faceted position, where you wear many hats. In a nutshell, you are a liaison between the HOA community board of directors, homeowners, and vendors. You will be required to have an elevated level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, lead a small team on-site – all while having a positive attitude. We highly value initiative and the ability to work independently while leading your team; If you work best under supervision, this role may not be right for you.
Are you comfortable helping frustrated homeowners? In this role, you will need to de-escalate and resolve conflict issues with difficult or upset homeowners more face to face and over the phone. Many times, just re-educating them regarding the rules and governing documents for their community. Collaboration is key to solving problems. We offer training on how to effectively deal with these situations.
WHAT SKILLS DO I NEED TO BE A COMMUNITY MANAGER?
This sounds like a big job, but don't worry, we will teach you the ins and outs of running successful HOA's. There are a few things we wish for you to already have. A few of those things are:
WHAT ARE THE DAY-TO-DAY RESPONSIBILITIES OF A COMMUNITY MANAGER?
Although we like to say no day is the same, there are many things you will be responsible for on a regular basis as a Community Manager:
What does it look like to be an employee at Spectrum Association Management?
-99% of employees believe in the company leadership and future success of the organization.
-96% of employees are proud to work here and love their coworkers!
-93% of employees have felt well supported by management through COVID-19.
We offer a comprehensive package that is more than just a paycheck
For more information about Spectrum AM, visit our website at https://spectrumam.com
If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step.
Spectrum AM is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $65,000.00 per year
Benefits:
Experience level:
Schedule:
Work Location: In person
Salary : $65,000
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