Patient Services Rep Assoc, United Memorial, Greenville, Resource, Part Time

Spectrum Health
Greenville, MI Part Time
POSTED ON 6/18/2022 CLOSED ON 7/6/2022

What are the responsibilities and job description for the Patient Services Rep Assoc, United Memorial, Greenville, Resource, Part Time position at Spectrum Health?

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Job Description

Job Summary

Provides clerical support to assist in the delivery of quality health care services.

Essential Functions

  • Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments.
  • Performs clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; processes/sorts mail and produces end-of-day reports. May need to document patient phone call in EHR for call routing/resolution.
  • Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointments.
  • Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning.
  • Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.

Qualifications
  • Required High School Diploma or equivalent
  • Preferred Vocational/Technical One year certificate from college or technical school (based on Spectrum Health entity and department).

Primary Location

SITE - Spectrum Health United Memorial - 615 S Bower - Greenville

Department Name

Admitting And Registration - United

Employment Type

Part time

Shift

Variable (United States of America)

Weekly Scheduled Hours

4

Hours of Work

Varied, shifts are 4, 8, 12 hrs in length - 1st, 2nd and 3rd shifts

Days Worked

Varied

Weekend Frequency

Variable weekends

Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.

Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected

category. See more here .

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