Sales Account Executive

JOB SUMMARY

 

The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory. Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, static IPs and more. The AE achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers. The AE is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. The AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory. The AE is 100% focused on generating new Internet, voice and video customers.

MAJOR DUTIES AND RESPONSIBILITIES

 

Actively and consistently support all efforts to simplify and enhance the customer experience

 

Place orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner. Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling

 

Have a complete understanding of Spectrum Business coax services, rates (individual and bundled) and applicable taxes

 

Demonstrate selling skills and product knowledge. Practice selling skills with other Account Executives regularly. Read sales books and take sales courses to learn new sales techniques; practice and implement new sales techniques regularly

 

Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of Salesforce.com to maintain accurate records to maximize territory potential

 

Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model

 

Attend and participate in sales meetings as established by management

REQUIRED QUALIFICATIONS

 

Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals

Valid driver's license with a satisfactory driving record

 

Education

Bachelor’s degree in business, marketing or related field, or equivalent experience

 

PREFERRED QUALIFICATIONS

 

Related Work Experience

Outside sales experience in a high transaction, short closing cycle model preferred; 3-5 years

Business to business sales experience preferred

Proven sales history of meeting or exceeding targets preferred

Bilingual Spanish Preferred

 

WORKING CONDITIONS

 

Office environment and / or outside environment with exposure to inclement weather
Exposure to moderate noise levels

 

 

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SAE270 2023-16842 2023

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


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Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

About the Company:
SPECTRUM

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.

Company Size:
10,000 employees or more

Industry:
Computer/IT Services

Founded:
1993

Website:
https://jobs.spectrum.com/

Salary : $0