What are the responsibilities and job description for the Store Manager position at SpeedeeMart C-Store?
Responsibilities:
- Oversee daily operations of the store, including sales, customer service, and inventory management.
- Train and supervise a team of employees, providing guidance and support to ensure excellent performance.
- Develop and implement strategies to achieve sales targets and increase profitability.
- Monitor and analyze sales trends, customer feedback, and market competition to make informed business decisions.
- Create employee schedules and manage shift rotations to ensure adequate staffing levels.
- Recruit, hire, and train new employees, conducting employee orientations and providing ongoing coaching and development.
- Maintain a clean and organized store environment, ensuring compliance with company policies and procedures.
- Handle customer inquiries, complaints, and escalated issues in a professional and timely manner.
- Collaborate with other store managers and corporate teams to share best practices and drive overall business success.
Qualifications:
- Previous experience as an Assistant Manager or in a similar leadership role within a retail environment.
- Strong negotiation skills with the ability to build relationships with vendors and suppliers.
- Bilingual proficiency in [languages] is preferred to effectively communicate with a diverse customer base.
- Excellent phone etiquette and interpersonal skills to provide exceptional customer service.
- Demonstrated ability to effectively manage shifts, prioritize tasks, and meet deadlines in a fast-paced environment.
- Proven experience in sales management, including setting targets, analyzing data, and implementing strategies to drive sales growth.
- Experience in recruiting, hiring, training, and developing employees to build a high-performing team.
- Proficiency in budgeting and financial management to achieve store profitability goals.
We offer competitive compensation packages including salary and benefits. Join our team of dedicated professionals who are passionate about delivering exceptional customer service. Apply today!
Job Type: Full-time
Pay: From $34,230.22 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $34,230