Cafe Food Specialist (PT)

Speedway R-47
Richmond, IN Part Time
POSTED ON 7/24/2022 CLOSED ON 8/12/2022

What are the responsibilities and job description for the Cafe Food Specialist (PT) position at Speedway R-47?

Now Hiring Speedway Cafe Food Specialist

Summary:
 
Provides outstanding service to all customers with a key focus on the foodservice area; ensures that all food items meet the required stock levels and presentation standards; and that all cleanliness and food safety standards are met or exceeded, greets customers in a friendly manner, and suggestively sells and samples items to help increase sales.

Responsibilities: 
  • Ensures proper preparation, presentation, and maintenance of stock levels for all foodservice products available to the customer.
  • Provides personalized customer service by greeting each customer, assisting with purchases, suggestively selling, and making sure all food products are available and ready for consumption. 
  • Takes an active role in promoting new foodservice programs introduced by the Company.
  • Assists in code-dating food items to ensure quality and safety. Follows all food sanitation guidelines.
  • Helps ensure proper storage, dating, and rotation of all food products and supplies.
  • Actively promotes foodservice items through regular sampling initiatives, engages in suggestive selling and communication of promotional items and specialists. 
  • Cleans and maintains the foodservice area including, but not limited to, cleaning counters, equipment, floors, and cabinets. Performs light maintenance duties as assigned. 
  • Helps ensure all equipment is operating correctly. Communicates to Management when maintenance is needed. 
  • Monitors customer lines at the Point of Sale (POS) system and opens additional registers as needed, in order to expedite the sales process. 
  • Learns and follows all applicable procedures outlined in the Company Food Service User’s Guide. 
  • Listens and responds to customer requests and forwards necessary information to Management. 
  • Maintains knowledge of current sales/goals for each food category, Food Quality compliance inspections, and the Speedway Customer Ready Worksheets. 
  • Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed. 
  • Provides suggestions for and actively participates in improving sales, margins, and execution of all foodservice programs.
  • Completes other duties as assigned by Management Additional responsibilities for Café Foodservice Specialist.
  • Provides service to the Café foodservice area and ensures that all food items meet the required food quality.
  • Ensures customers are treated as Café guests and that orders are completed in a timely and friendly manner. 
  • Demonstrates kiosk use monitors customer lines at the kiosk and assists customers when ordering to expedite the sales process. 
  • Completes all Café training documents and follows all applicable procedures.
  • Completes the Speedy Café Customer Ready Worksheets. 
  • Assists in training fellow Café associates on existing and new training programs as needed.

Experience Requirements: 
Foodservice/customer service experience preferred Skill Requirements: 
  • Basic computer skills. 
  • Exceptional customer service skills. 
  • Good verbal and written communication skills. 
  • Understanding of store functions and operations. 
  • Capable of working in a fast-paced environment and ability to work as a member of a team. 
  • Ability to model proper workplace behavior, including being respectful, honest, and fair. 
  • Ability to perform repeated bending, kneeling, twisting, and overhead reaching. 
  • Ability to work in intermittent temperatures, e.g., outside by the pumps and in the cooler. 
  • Ability to stand for an entire shift. 
  • Ability to frequently lift between 5 to 20 pounds. 
  • Ability to occasionally lift up to 50 pounds. 

Note: Not authorized to drive for company business 

This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs as necessary.

Salary : $0

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