What are the responsibilities and job description for the Zone Manager position at Spencer's and Spirit Halloween?
Overview
We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “So Much Fun It’s Scary!”
At Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
We offer a comprehensive benefits package that includes:
- Flexible work environment
- Career advancement
- Competitive base salary
- Bonus opportunity
- Vacation, Personal, Sick and Holiday pay
- Medical, Dental, Vision, Disability, Life and AD&D insurance
- 401k with a company match
- 30% merchandise discount
Responsibilities
- Manage and direct a geographic region normally consisting of multiple districts within the Zone.
- Responsible for scouting and developing in depth knowledge of assigned market.
- Responsible for identifying any & all viable retail locations in preparation for the upcoming season.
- Responsible for suggesting sales plans based on historical data in market.
- Responsible for conducting detailed scope of works on locations and partnering with Facilities Managers and Real Estate deal makers.
- Responsible for scheduling any necessary work needed to locations while partnering with Facilities Manager and contractors.
- Responsible for scheduling all initial fixture and merchandise deliveries within Zone.
- Responsible for setting sales and operational goals and expectations, and ensuring that those goals and expectations are achieved.
- Responsible for overseeing the performance management of the District & Store Manager teams to meet all expectations.
- Schedule regular visits in all stores with District & Store Managers to ensure compliance in all areas of customer service, store operations, and loss prevention..
- Train, challenge, motivate, encourage, and provide constructive guidance to District & Store Managers related to all areas of effective operations.
- Oversee District & Store Manager implementation strategies to meet all store performance goals.
- Responsible for establishing sales and operational plans with District & Store Managers to ensure that all tasks are managed and executed efficiently.
- Responsible for ensuring that District & Store Managers hire qualified candidates and ensure that all associates are properly trained.
- Ensure that District Managers effectively supervise Store Managers by planning, organizing and delegating tasks to meet store goals and expectations.
- Responsible for recruiting, hiring and training District Managers in all aspects of their jobs, and providing appropriate constructive feedback regarding performance and/or conduct.
- Ensure that District Managers maintain proper staffing levels to meet store needs and that associates properly record hours worked.
- Ensure that District Managers and Store Managers are kept current on all policies, procedures, programs and guidelines, and that all stores maintain a work environment free from discrimination and harassment.
- Ensure that all associates treat one another and our customers with courtesy and respect.
Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, education and/or ability required for this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.