E-Commerce Sales Manager

Job Overview:

The E-commerce Sales Manager is responsible for overseeing all aspects of Spicewalla's Direct-to-Consumer website, Foodservice wholesale website, and Amazon storefront. This position requires a strategic thinker with a strong understanding of e-commerce platforms, consumer behavior, and digital marketing techniques. The E-commerce Sales Manager will be responsible for developing and executing sales strategies to maximize online sales, optimize conversion rates, and enhance the overall shopping experience for customers.

Key Responsibilities:

• Develop and implement sales strategies to drive online revenue growth and meet sales targets.
• Analyze market trends, customer behavior, and competitive landscape to identify growth opportunities.
• Optimize PDPs, PLPs, pricing strategies, and promotional campaigns to maximize conversion rates and profitability.
• Monitor key performance metrics such as sales, traffic, and conversion rates, and provide regular performance reports to management.
• Collaborate with marketing team to execute digital marketing campaigns, including email marketing, social media advertising, and search engine optimization (SEO).
• Manage relationships with e-commerce platform providers, third-party vendors, and other partners to ensure smooth operation of online sales channels.
• Continuously evaluate and improve the online shopping experience, including website usability, navigation, and checkout processes.
• Stay updated on industry trends, best practices, and emerging technologies in e-commerce and digital marketing.

Preferred Qualifications:

• Proven experience in e-commerce sales
• Strong analytical skills and proficiency in data analysis tools such as Google Analytics and Google Tag Manager
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Deep understanding of e-commerce platforms, online marketing channels, and digital technologies.
• Results-driven mindset with a focus on achieving sales targets and driving business growth.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.
• Strong leadership skills with the ability to motivate and inspire a team toward common goals.