Tunnel Assistant Manager

Are You Ready to Dive into an Amazing Career at Splash In? 

Splash In, a proud member of the Wills Group family of brands, whom is now officially Great Place to Work Certified™ and Fortune's Best Workplace in Retail™, is making a splash in the car wash world, and we're looking for a Tunnel Car Wash Assistant Manager to join our dynamic team! If you're ready to dive into a role where you can grow, have fun, and make a big splash, keep reading!

Your Mission (Should You Choose to Accept It)

As our Tunnel Car Wash Assistant Manager, you'll be right in the driver's seat, helping to steer our car wash operations towards success. You'll be the co-captain of an energetic and passionate team, ensuring we deliver exceptional customer experiences that keep our guests coming back for more. Here's how you'll make waves:

Operational Excellence: You'll assist in overseeing all aspects of our wash operations, from daily tasks to membership sales, appearance, and cleanliness, ensuring everything runs like a well-oiled machine.

Maintenance Maverick: We aim for 99% uptime during operational hours, and you'll help us achieve this by addressing equipment issues urgently and performing preventive maintenance. You're the hero who keeps our equipment humming!

Team Trailblazer: Your leadership will help us build a top-notch team that's all about positivity, teamwork, and customer focus. You'll assist in their development to become sales wizards and operational maestros.

Customer Champion: Excellent customer service is your middle name. You'll handle customer concerns, manage complaints, and ensure every guest has a fantastic experience, helping us maintain that shiny 4 customer satisfaction rating.

Financial Navigator: You'll assist in keeping an eye on our financial performance, tracking revenue, labor, expenses, and profit margins. Your insights will guide us to take the right actions.

Tech Guru: You'll utilize and help train your team to use point-of-sale systems, computers, and other software effectively. Whether it's conferencing, email management, or inventory tracking, you've got it covered!

Qualifications for the Quest:

- A high school diploma is the starting point, but an associate's or bachelor's degree is like finding hidden treasure!

- You've got 1-2 years of supervisory experience in car wash or retail operations. You've seen it all!

- Technical skills in HVAC, plumbing, electrical, and/or car wash equipment? You're like a wizard with tools!

- Tech-savvy? Proficient in point-of-sale (POS) systems, computers, and various software? You've got the digital compass!

- Flexibility is your middle name, including weekends, holidays, and working in all kinds of weather.

Bonus Attributes for the Brave:

- You're a natural leader, motivating and managing teams like a pro.

- Customer service is your superpower – complaints vanish, and smiles bloom when you're around.

- Juggling multiple tasks and priorities? No problem!

- Communication is your secret weapon, whether you're talking to employees, customers, vendors, or management.

- You've sailed the seas of inventory management, financial analysis, sales, and marketing.

What’s in it for You: 

At Splash In, we're not just about the paycheck – we're about learning, contributing, making an impact, and feeling valued as part of our family-friendly culture. We're work-hard, play-hard enthusiasts, and we love giving back to our community. That's in our DNA. 

Full-Time Benefits: 

- Paid Time Off: Vacation, sick, and personal leave, plus paid holidays. 
- Paid Community Engagement: 2 paid community service days each year. 
- Paid Parental Leave: Support for new parents. 
- Education and Development: Tuition reimbursement, development programs, and certificate program assistance. 
- Financial Well-being: 401(k) with employer-matched contribution and financial planning assistance. 
- Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account. 
- Insurance: Pet insurance, basic life insurance, short and long-term disability coverage. 

- Career Growth: Opportunities to advance in the Mid-Atlantic Region. 
- Employee Discounts: Free coffee, fountain beverages, and discounts on fresh food at our Dash In corporate stores and discounted monthly car wash memberships. 
 

Ready to make every day at Splash In a waterful adventure? Apply now and join the Splash In family!  

Splash In is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.