What are the responsibilities and job description for the Catering Server position at Sporting Kansas City?
Children’s Mercy Park is looking for dynamic service professionals to join our front of house service team. Our Servers are expected to serve banquets, private events, off-site catering, and match days. Our Food and Beverage program provides our players, fans, and guests with only the highest quality of accommodation and customized service.
The position is to be a key contributor to the Hospitality team while ensuring all work is consistent with the Sporting KC brand purpose: “We create memories through personalized experiences with our Club.”
Sporting Kansas City is an equal opportunity employer. We celebrate diversity and equity and are committed to creating an inclusive environment for all associates. All associates are expected to positively collaborate with individuals of diverse backgrounds. All talented individuals looking for a challenge are encouraged to apply.
Essential Functions
- Greet fans and guests immediately.
- Provide professional service.
- Menu and product Knowledge
- Understand and communicate dietary restrictions and food allergens.
- Deliver food and beverage to fans and guests.
- Problem solve.
- Be present, in front of fans and guests so you can attend to their needs.
- Promptly address any issues, direct to manager.
- Performs beginning and ending inventory as assigned.
- Implement steps of service.
- Follow safe food handling practices.
- Follow all responsible alcohol service policies.
- Keep dining areas clear of dishes, organized, and free of debris.
- Maintain a clean and polished uniform.
- Maintain a clean and organized workspace.
- Follow City Foods & Events and Sporting Kansas City policies and procedures.
- Acts as an integral and efficient part delivering and providing excellent service to our players, fans, and guests.
- Completes daily tasks and responsibilities as assigned.
- Open and closing procedures.
- Inventory.
- Adheres to and supports standardized control procedures.
- Maintains complete knowledge of service requirements for assigned functions.
- Maintains complete knowledge and complies with all policies and service procedures.
- Performs cleaning duties as required.
Personal Attributes
- Be able to interact with high profile fans and guests and fellow associates in a friendly, professional manner.
- Capable of working in a high-volume environment with calm, collected attitude.
- Proficient in multi-tasking while maintaining safe food and beverage handling.
- Strong teamwork attitude.
- Able to read, understand, and follow written directives.
- Presents a cooperative work attitude and cheerfully accepts job responsibilities.
Skills and Experience
- Minimum 1-year food and beverage experience.
- Must be at least 18 years old.
- Must be willing to work hours that vary, according to the event schedule.
- Must be flexible to work extended hours due to business requirements including, early mornings, weekends, and holidays.
Physical Abilities
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made.
- Long periods of standing and walking.
- Must be able to lift and move at least 30 lbs.
This Position is Ideal for Someone Who Is:
- Dependable and punctual.
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction.
- Detail-oriented -- would rather focus on the details of work than the bigger picture.
- Autonomous/Independent -- enjoys working with little direction.
- Positive attitude.
- Team mindset.
- Strong communication skills.
Sporting KC Associates Describe our Culture as:
- Detail-oriented -- quality and precision-focused.
- Outcome-oriented -- results-focused with strong performance culture.
- People-oriented -- supportive and fairness-focused.
Job Type: Part-time
Pay: From $15.00 per hour
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Work Location:
- One location
Work Remotely:
- No
Work Location: One location