SVP of Product, Restaurant

At SpotOn, we’re helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, ecommerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.  

In the last year, SpotOn has:

• Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion);
• Earned awards for Great Places to Work and Built In’s Best Places to Work
• Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more.

About the job

SpotOn is looking for an exceptional SVP of Product  with an extensive background in working in the Hospitality industry, especially POS, off-premise ordering, kitchen production etc. This is a critical role focused on expanding and enhancing features to better compete and win in the SMB and mid-market restaurant spaces. 

Key areas of focus will include working with the product leaders on your team to gather customer and stakeholder feedback and requirements, perform market analysis, and define the strategic product direction in partnership with the SpotOn leadership team. You must possess a unique blend of business and technical savvy, a big-picture vision and the drive to make that vision a reality. This role will require balancing client and internal relationships while partnering with engineering to deliver market-leading products through innovative and simplistic architecture. 

Role/Responsibilities:

Be a well-rounded product visionary – someone who has both excellent product design/UX sense and strengths in market dynamics and business strategy

• Lead the strategy and execution for the Restaurant Product Road Map
• Analyze and synthesize customer and competitive intelligence to influence innovation
• Lead innovation and development of early stage and growth stage products
• Set the long-term product strategy, identify risks/challenges and present to executive leadership
• Drive product design and prioritization decisions across teams, and work closely with teams across other product lines
• Be an evangelist for your product movement across the company
• Ideal experience would be someone with 8 years of experience in a product leadership role (ideally with a focus in the hospitality industry) and  4 years of people management experience.
• Someone with excellent product design sense plus awareness and interest in market dynamics.
• Someone with experience gaining alignment and prioritization across multiple internal and external stakeholders at all levels of the organization.

Benefits:  

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

• Medical, Dental and Vision Insurance 
• 401k with company match
• Stock Options 
• Paid vacation, holiday and sick time 
• Headspace membership for guided meditation and stress relieving tools through the Sequoia App*
• Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA , and other communities
• Monthly cell phone and internet stipend
• Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
• Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice

SpotOn is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.